2 of 2 Permanent Proactive Monitoring Jobs in Oxford

Global IT Site / Deskside Support Manager

Location
Oxford, England, United Kingdom
delivering measurable outcomes, including improved service delivery and operational efficiency, while making a meaningful impact on the end-user experience. If you are a proactive leader with a passion for technology and delivering exceptional support, we’d love to hear from you! Key Responsibilities Leadership and Team Management: Lead … manage the end-user tech refresh lifecycle, from planning and procurement to deployment and decommissioning Implement and enforce consistent policies for endpoint management and proactive device monitoring Conduct periodic device standards assessments to ensure alignment with business needs Oversee the full lifecycle management of AV devices, including procurement ...

Technical Support Engineer

Location
Oxford, England, United Kingdom
Technical Support Engineer is responsible for triaging incoming issues or alerts, ensuring they are appropriately actioned or escalated to relevant stakeholders. By troubleshooting and monitoring various systems, the Technical Support Engineer will develop an in-depth understanding of the operation of key systems and products. In this role … team. Good organisational and prioritisation skills. Desirable Awareness of medical data formats such as DICOM. Knowledge of Jira, SharePoint, scripting and automation tools, monitoring and alerting tools. Comfortable working in an environment where AIassisted development tools (such as Claude Code) are used as standard practice. Able to critically evaluate ...