8 of 8 Permanent Service Management Jobs in Oxford

/deskside support agents. This role is central to Aurora’s IT support strategy, ensuring seamless global operations and delivering measurable outcomes, including improved service delivery, reduced incident recurrence, and high customer satisfaction. As the IT Site Support Manager, you will inspire and develop a high-performing team … customer-focused IT culture committed to excellence. You will oversee the resolution of local IT issues ensuring support requests are resolved within agreed Service Level Agreements (SLAs) to minimise business disruption. Additionally, you will manage the full lifecycle of end-user devices and IT assets, from onboarding to decommissioning ...

looking for an experienced SAP SuccessFactors Service Lead based in the United Kingdom to lead service delivery, solution governance and continuous improvement across a global SAP SuccessFactors landscape. The role requires broad knowledge across most SAP SuccessFactors modules, strong integration experience, sound platform and testing knowledge … ability to coordinate functional, technical and business stakeholders in a hybrid working environment. The Service Lead will maintain a stable and high-quality service while guiding enhancements, releases, implementation activities, cross-module design decisions and integration outcomes. The individual will act as a senior point of contact ...

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com. The Change & Adoption Lead will be the primary driver of IT service experience transformation, acting as the critical interlock between IT Service & Operations and our 5,500 employees globally. This role owns ...

delivery of IT Services needed to run the Press, including Infrastructure, End User Services, Enterprise Applications and Product Applications and platforms. The Technology Partner Management function is a shared service responsible for maximising the value and effectiveness of our supplier relationships from a cost and performance perspective. … Finance and Legal. The Technology Partner Manager must have broad, advanced level expertise in technology outsourced services and products, retained technology organisation operations, cost management, contract management, supplier relationship management and commercial negotiations, in order to lead functions and supplier resources to develop and deliver strategies ...

standards and frameworks to ensure consistency, security, and excellence.Optimize Linux systems for performance, availability, and compliance through proactive monitoring.Participate in CCRBs and drive continual service improvements.Provide 24x7 on-call support on rotation for incidents and maintenance.Use Jira Service Management and ITSM tools to manage escalations, track issues … Computer Science, Computer Engineering, Information Systems, or related field.Key Skills & ExperienceEssentialSeveral years of Linux administration experience, ideally in an HPC environment.Strong troubleshooting and IT service management skills.Proficiency with automation/configuration tools (e.g., Ansible, Puppet, GitLab, Terraform).Experience with Docker and container orchestration.Scripting skills (Bash, Python, Perl).Strong ...

more.About the jobAs a vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams … support. Collaboration with global R&D, Product, Technical Support, and CIS teams will be essential to maintaining high levels of customer satisfaction and service quality across all managed environments.In addition, you will lead initiatives aimed at enhancing quality, efficiency, and automation in service delivery. A strong commitment ...

seed rounds in women's health in Europe last year, alongside grant funding. Within months of founding we operationalised a CQC-registered multidisciplinary healthcare service, have already cared for hundreds of women, and been featured in The Times. Cofounders: Dr Sujitha Selvarajah (NHS OBGYN Doctor, global public health background … health, who wants to lead a team of clinicians and help them grow, and who is energised by the challenge of building a service that does not yet exist in the way it should. You will lead the multidisciplinary clinical team, own the continuous improvement cycle, and turn every ...

well as delivering social value to the UK with our products and services.We're looking for a Product Support Engineer to join our Service Operations team, supporting the Crowsnest Mission System and associated laboratory, network and support environments. This is an excellent opportunity for a technically capable and self … play a key role in the through-life support of complex defence systems. You'll provide technical expertise across product support, laboratory management, network administration and customer support activities, helping to ensure systems remain operational, secure and fit for purpose.Working closely with engineering teams, programme stakeholders and customers ...