3 of 3 Permanent Support Analyst Jobs in Oxford

Support Analyst, Service Desk, 1st line, COR7422 As part of continuing business growth, an IT Support Analyst/Service Desk Analyst is required to join one of the region's most successful accountancy firms. The successful Support Analyst/Service Desk Analyst will be the first line of support on a busy helpdesk, dealing with IT issues. Following a successful probation period, you will be able to work from home up to 2 days a week. The Role The Support Analyst/Service Desk Analyst, will join ...

Support Analyst, Service Desk, 1st line, COR7422 As part of continuing business growth, an IT Support Analyst/Service Desk Analyst is required to join one of the region's most successful accountancy firms. The successful Support Analyst/Service Desk Analyst will be the first line of support on a busy helpdesk, dealing with IT issues click apply for full job details ...

Overview: This role provides essential first-line IT support, ensuring day-to-day systems operate efficiently with minimal disruption. You will be the main point of contact for all technical queries and support requests, offering assistance both on-site and remotely. Key Responsibilities: Serve as the first point … contact for all helpdesk queries and incidents via face-to-face support, phone, and email. Install, configure, procure, and maintain desktop and laptop computers. Resolve technical issues and service requests using the internal helpdesk system. Maintain an up-to-date inventory of hardware and software, ensuring all applications ...