2 of 2 Permanent Billing Jobs in Oxfordshire

Serve and Propensity to Contact Identify risks to service levels and propose mitigation plans. Stakeholder Collaboration: Act as planning support partner for CMO, Billing and Engineering functions Lead workforce planning forums to ensure alignment and decision-making. Support managers in understanding workforce data and planning implications. Change & Continuous Improvement: Manage ...

their continued success. Description Key responsibilities include: Handling inbound customer enquiries via phone and email Managing and resolving queries relating to telecoms services, billing, and accounts Supporting customers through the onboarding and installation process Liaising with internal teams (technical, sales, operations) to resolve issues efficiently Maintaining accurate records ...