deliver solution designs, demos and technical insight for resellers, MSPs and integrators. Dealing with post implementation 2nd-line support resolving issues across UC systems, firewalls, switching, Wi-Fi, and broadband connectivity. Deliver structured internal and partner training, lead webinars and contribute to open days and trade events. Maintain strong relationships with vendors, stay on top of evolving tech portfolios, and More ❯
Rust. Experience with containers and cloud technologies (Kubernetes, Docker, AWS, and others) Experience with Linux development/management GIS experience Key skills and experience Gigaclear is a growing Fibre Broadband (FTTP/FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to More ❯
Rust. Experience with containers and cloud technologies (Kubernetes, Docker, AWS, and others) Experience with Linux development/management GIS experience Key skills and experience Gigaclear is a growing Fibre Broadband (FTTP/FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to More ❯
principles Nice to have Experience working in Telecommunication business Experience working with ISPs Qualifications Degree-level background in a Computer Science field is desirable Gigaclear is a growing Fibre Broadband (FTTP/FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to More ❯
volumes received, ensuring SLAs and KPIs are met Leadership and day to day management of a team of Technical Support Advisors who provide a wide range of support for Broadband, Product and Service related technical issues and queries Ensuring that processes are adhered to and that systems and tools are used effectively First line escalation for customer dissatisfaction and ownership … translate technical language to non-technical personnel and customers Knowledge of Home IT, i.e. home networks, servers, email, Wi-Fi access points, Ethernet over power lines, etc. Experience in broadband, telecoms, or a similar environment is desirable. Gigaclear is a growing Fibre Broadband (FTTP/FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most … difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. More ❯
Experience of developing in Rust. Experience with containers and cloud technologies (Kubernetes, Docker, AWS, and others) Experience with Linux development/management GIS experience Gigaclear is a growing Fibre Broadband (FTTP/FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to More ❯
and layout principles Experience with containers and cloud technologies (Kubernetes, Docker, AWS, and others) Experience with Linux development/management Key skills and experience Gigaclear is a growing Fibre Broadband (FTTP/FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to More ❯
and layout principles Experience with containers and cloud technologies (Kubernetes, Docker, AWS, and others) Experience with Linux development/management Key skills and experience Gigaclear is a growing Fibre Broadband (FTTP/FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to More ❯
and layout principles Experience with containers and cloud technologies (Kubernetes, Docker, AWS, and others) Experience with Linux development/management Key skills and experience Gigaclear is a growing Fibre Broadband (FTTP/FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to More ❯
is an office based role. Key Responsibilities: Diagnostic Skills: You will be responsible for identifying and diagnosing a wide range of technical issues that customers may encounter with their broadband connections. This involves a systematic and analytical approach to understanding the problem's root cause and offering recommendations for fixes. Effective Questioning: To diagnose issues accurately, you will need to … be explained in a way that is easy for customers to understand, and you should exhibit patience and understanding, even when addressing complex issues. Gigaclear is a growing Fibre Broadband (FTTP/FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to More ❯
people management role therefore previous experience and alignment to Gigaclear’s approach to leading, managing, supporting, training, mentoring, and developing your team is key. igaclear is a growing Fibre Broadband (FTTP/FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to More ❯
/evenings, or weekends then we are open to discussing to see if/how we can accommodate. Apply now to have a chat. Gigaclear is a growing Fibre Broadband (FTTP/FTTH) company, we are developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with … broadband to rival any city. Staff rewards, benefits, and opportunities Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme, Yay Days and your Birthday off! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to our online Learning More ❯
to know local rural villages and their residents around the Essex area? We spend hundreds of millions of pounds every year helping small rural villages get connected with brilliant broadband, by building our own Fibre to the Premise (FTTP) network. This role will involve engaging and building rapport with those local rural villagers to explain who we are and the … is uncapped, then we would love to have a chat. The right candidate must have a clean, full UK driving license with business insurance. igaclear is a growing Fibre Broadband (FTTP/FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to More ❯
from home, on a rota basis circa once every 4 weeks, with a day of in lieu during the week. Key skills and experience Gigaclear is a growing Fibre Broadband (FTTP/FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to More ❯
previously led a team in a contact centre/call centre or in a sales type environment would be advantageous. Key skills and experience Gigaclear is a growing Fibre Broadband (FTTP/FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to More ❯
