7 of 7 Permanent Customer Experience Jobs in Oxfordshire

This is a hybrid role and you can be located anywhere in the UK. You will have experince working within the IT MSP and/or Telecoms sector. The customer experience manager is responsible for the customer experience within their dedicated accounts. You are responsible for overseeing and improving the customer journey, ensuring a positive … and seamless experience at every touchpoint, from initial interactions to post-purchase support, ultimately driving customer satisfaction and loyalty. This covers all interactions across the customer not just customer service touch points. Key Responsibilities Strategic Champion opportunities to consistently improve the brand experience Drive customer retention, reduce churn, and increase customer satisfaction Understand … account manager Day to Day Target first touch resolution for all queries Oversee all implementation orders are delivered in line with expectations, know the projects in flight Work with CX Executives to ensure all responses to customers are coherent, well structured and responded to with SLA Maintain strong relationships within the customer Own all cases and responses, use other More ❯

will work alongside the Product Management and Marketing teams, in helping to promote these strategic services within the sales organisation and to the wider market. This candidate will have experience of working in a fast moving market, forging effective relationships with key channel partners, internal sales and marketing teams and be highly effective in positioning the value of these … services to the market. The candidate will have experience of managing a team of highly qualified sales professionals, and direct experience of managing managers, which will be critical in the new team structure. Key Responsibilities To help drive the development of the go-to-market strategy for each pillar, in tandem with the product organisation and sales leadership … years of Business Development experience in solution selling, the majority of which MUST be within the core service pillars of Cybersecurity, Comms and Connectivity, Mobile, Contact Centre & CX & Microsoft Modern Workplace. Knowledge from across multiple pillars would be advantageous. Product Experience: Strong understanding of cloud-based services, excellent communication and negotiation skills, and the ability to build and More ❯

who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry. Job Duties Halliburton-Landmark is … Solution Owner as part of the Subsurface software development technical business line. We are looking for an individual that possesses skills across the petrophysics and geomechanics subject areas. Industry experience applying petrophysical and geomechanical workflows and technologies to real world examples is required. The role is based out of the Halliburton-Landmark offices in Abingdon near Oxford, UK, with … travel potentially accounting for up to 10% of their time. Responsible for the product meeting customer needs, quality and usability expectations, while ensuring positive customer experience. Member of the scrum team responsible for defining stories, acceptance criteria, and prioritizing the team backlog to define features that meet the customer expectations, adhering to Agile methodology and best practices. More ❯

you, if you HAVE A PORTFOLIO - Show us impressive examples of your past work (client-facing projects, Projects on Github, ) HAVE A FRIENDLY ATTITUDE - You understand that a good customer experience is as much about communication as anything else. MEET DEADLINES - You are well organised, know how much work you can handle and always deliver on-time or More ❯

Are you an experienced Integration Specialist? Do you have previous experience of configuring, developing, improving, and supporting Enterprise iPaaS solutions? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Integration Consultant to work with industry experts in integration and automation to work on enterprise level projects. This is a rare opportunity to work … of integration strategies and techniques across a diverse mix of technology environments and architectures, from fully open source/bespoke environments through to fully proprietary, Enterprise and COTS-based. Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Mulesoft AnyPoint, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica … and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. As an individual you will be a self-starter with strong organisation skills and experienced at delivering to deadlines. You will have a passion for working in More ❯

Mapping and Robotics sectors. Info about what the x2 Support Engineer role entails X 2 brand new Support Engineer/Test & Diagnosis Engineer roles as our client splits their Customer Support and a Test/QA team into 2 functions and creates a new support team, focused on the UK, Europe and Latin America markets. You will be happy … to travel globally (all expenses paid), with a can do approach and a desire to provide an excellent customer experience. The goal is to have the new team in place by Christmas 2025 with a fully standalone customer support team working closely with the sales team and QA and test team in the UK. Essential Requirements for the … x2 Support Engineer/Test & Diagnosis Engineer roles Technical degree in engineering or equivalent experience (Electronics, Electrical, Telecommunications or Mathematics would also be good). Experience with technical troubleshooting & fault diagnostics for complex hardware/software/electronics. A methodical fault finding approach Technical support/fault finding experience within products in industry sectors such as Autonomous More ❯

Mapping and Robotics sectors. Info about what the x2 Support Engineer role entails X 2 brand new Support Engineer/Test & Diagnosis Engineer roles as our client splits their Customer Support and a Test/QA team into 2 functions and creates a new support team, focused on the UK, Europe and Latin America markets. You will be happy … to travel globally (all expenses paid), with a can do approach and a desire to provide an excellent customer experience. The goal is to have the new team in place by Christmas 2025 with a fully standalone customer support team working closely with the sales team and QA and test team in the UK. Essential Requirements for the … x2 Support Engineer/Test & Diagnosis Engineer roles Technical degree in engineering or equivalent experience (Electronics, Electrical, Telecommunications or Mathematics would also be good). Experience with technical troubleshooting & fault diagnostics for complex hardware/software/electronics. A methodical fault finding approach Technical support/fault finding experience within products in industry sectors such as Autonomous More ❯