13 of 13 Permanent Customer Experience Jobs in Oxfordshire

Senior Silicon Design Engineer

Hiring Organisation
Advanced Micro Devices
Location
Oxford, Oxfordshire, UK
motivation in their career. You are keen to make a real word difference in networking. You want to achieve the best image quality and customer experience, whilst minimising bandwidth, power and chip area. You are excited by the challenges these goals create. You are intelligent, curious, and want … into very difficult concepts. xkybehq You are comfortable making technical decisions that have a significant impact on product families, go to market strategies and customer satisfaction and providing consultative direction with senior management to influence future business and technical direction. ABOUT THE ROLE: Define and Develop block and system ...

Sales Administrator

Hiring Organisation
Covenco
Location
OX16, Nethercote, Oxfordshire, United Kingdom
Employment Type
Permanent
Sales Administrator supports the technology sales function by managing administrative, operational, and data-driven tasks. This role ensures accurate processing of quotes, renewals, and customer requests, while maintaining high-quality CRM data to enable strong forecasting and pipeline visibility. Responsibilities Prepare and issue sales quotations, statements of work, licensing … agreements, cloud service renewals, and contract documentation. Process new orders, upgrades, renewals, and subscription changes within the CRM/ERP system. Maintain accurate customer and product data, including licensing, serial numbers, contract terms, and renewal dates. Support the onboarding of new customers by coordinating with technical, support, and provisioning ...

2nd Line Engineer

Hiring Organisation
Set2Recruit
Location
Oxfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Excellent troubleshooting ability. Professional, positive, flexible and approachable. Strong team player with cross-functional collaboration skills. High energy, proactive attitude and a commitment to customer satisfaction. Strong attention to detail. Creative problem-solving mindset. Minimum Requirements Excellent knowledge of Windows 11 installation and configuration. Strong MacOS installation & configuration capability. … Solid experience with the Microsoft 365 admin suite (Intune, SharePoint, Teams, Exchange, Entra ID, etc.). Familiarity with email filtering technologies (Mimecast, Barracuda, Sophos Email Gateway). Experience with Microsoft Server OS (2016/2019/2022/2025). Troubleshooting skills across firewalls, switches, wireless technologies ...

Operations Director

Hiring Organisation
turn IT on
Location
Oxfordshire, South East, United Kingdom
Employment Type
Permanent
improve our services. You will lead the development of efficient, consistent and scalable operational processes to support growth, build capability and deliver an excellent customer experience for schools. Working as part of the senior leadership team, you will drive operational transformation, strengthen performance across all service areas … operational teams. Drive accountability, performance and workforce planning. Identify and develop future leaders. Work closely with People & Culture to support engagement and development Skills & Experience Essential Extensive experience in a Managed Service Provider (MSP) environment. Proven leadership of large-scale service delivery operations. Strong background in operational transformation ...

Operations Director

Hiring Organisation
XACT PLACEMENTS LIMITED
Location
Witney, Oxfordshire, South East, United Kingdom
Employment Type
Permanent
project delivery. Reporting directly to the Managing Director, you will play a key role in shaping scalable, efficient operations that support growth, improve customer experience, and strengthen the delivery of managed IT services to over 5,000 schools across the UK. Key Responsibilities Operational Leadership & Transformation Lead operational … teams. Drive accountability, performance management, and workforce planning. Identify and develop future leaders. Work closely with People & Culture to support engagement and development. Skills & Experience Essential Extensive experience in a Managed Service Provider (MSP) environment. Proven leadership of large-scale service delivery operations. Strong background in operational transformation ...

Customer Services Team Software Support Advisor

Hiring Organisation
Focus Micro Systems
Location
Oxford, Oxfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£30,000
agents across the UK. Were proud of our reputation for excellent service, reliable products, and long-standing client relationships. Now, were looking for a Customer Services Team Software Support Advisor to join our friendly team and help us continue delivering great customer experiences. The Role This role sits … within our Customer Services Team, helping clients use our property management software effectively in their day to day work. You will speak with customers by phone and email, answer questions, guide them through the software, and help resolve queries. Much of the role involves listening to customers, understanding their ...

Customer Success Manager

Hiring Organisation
GradBay
Location
Wallingford, England, United Kingdom
early talent teams across multiple regions. Its flexible configuration allows organisations to tailor workflows while delivering a seamless and engaging candidate experience. The Customer Success function operates across multiple UK locations and plays a key role in supporting global clients. The team is responsible for implementation, ongoing optimisation … ensuring customers gain maximum value from the platform. The Role As a Customer Success Manager, you will take ownership of onboarding new clients and supporting platform relaunches. This includes configuring the system to meet specific client needs, guiding implementation, and delivering training to ensure successful adoption. You will ...

2nd Line Engineer MSP

Hiring Organisation
PLANET RECRUITMENT SERVICES LTD
Location
Abingdon, Oxfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£32,000 - £37,000 per annum
roles - 2016/2019/2022/2025 Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc... 2+ years' experience working with medium-large businesses Excellent knowledge of user & group management (on-premises/Entra) Excellent knowledge of scripting and RPA automations Ability … learn on your feet Strong communication skills Excellent troubleshooting and problem resolution skills Excellent customer experience Positive attitude to work Strive to continuous improvement Able to work independently under pressure Minimum of 3 years' IT experience in a corporate or services environment Driving license and own transport ...

Senior Software Engineer - Python

Hiring Organisation
Jobleads-UK
Location
Oxford, England, United Kingdom
hear from you! We are a dynamic software company. Established in 2006, with a vision of helping the energy and utilities sectors improve customer experience and lower their cost to serve, using smarter process automation. Then we have an exciting opportunity as a Senior Software Engineer, where … through to development, deployment, and optimisation, all within a modern, AWS‐based environment. **Who are we looking for** You’ll bring deep, hands-on experience building Python-based services, ideally as part of a microservices architecture, with a strong focus on performance, scalability, and maintainability. Your commercial background should ...

Senior Software Engineer - Python

Hiring Organisation
Procode
Location
OX1 1QT, Oxford, Oxfordshire, United Kingdom
Employment Type
Permanent
Salary
£60000/annum
dynamic software company. E stablished in 2006, with a vision of help ing the energy and utilities sector s improve customer experience and lower their cost to serve , using smarter process automation. Are you curious about what the future in tech holds? Do you have the drive … through to development, deployment, and optimisation, all within a modern, AWS-based environment. Who are we looking for You'll bring deep, hands-on experience building Python-based services, ideally as part of a microservices architecture, with a strong focus on performance, scalability, and maintainability. Your commercial background should ...

Field Sales Representative

Hiring Organisation
SumUp Payments Limited
Location
Oxford, Oxfordshire, South East, United Kingdom
Employment Type
Permanent
solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

Digital Analyst

Hiring Organisation
Harnham
Location
Banbury, England, United Kingdom
opportunity to join a fast-paced, product-led brand where data is at the heart of how they trade, grow and improve their digital customer experience. You will be the always-on source of truth for performance insight, helping senior stakeholders understand what is happening across traffic, conversion … customer journey. The Company They are a D2C organisation that designs and manufactures their own products, operating across multiple international markets. With a strong ecommerce presence and ongoing investment in digital, they work closely across product, marketing, trading, and finance to drive growth. The culture is hands ...

IT Operations Director

Hiring Organisation
Oscar Technology
Location
Oxfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
visible impact. What you'll be doing: Leading service delivery across service desk, regional technical teams and projects, ensuring a joined-up and consistent customer experience. Driving operational transformation, introducing structure, standardisation and best practice across the business. Improving service performance through clear KPIs, data insights and continuous improvement … initiatives. Acting as a senior escalation point for key service or customer challenges. Strengthening project delivery capability to support growth and onboarding of new customers. Working closely with the senior leadership team to align operations with commercial growth plans. Building and developing a high-performing leadership team, creating accountability ...