15 of 15 Permanent Customer Experience Jobs in Oxfordshire

lead the global capability that enables Aurora’s commercial organisation to scale effectively and predictably. Aurora has grown quickly across regions, products and customer segments. The next phase requires greater consistency in commercial process, clearer performance insight and stronger operating discipline to achieve £200k-£300k ARR by 20230. This … remit to grow and own the operating architecture supporting commercial planning, forecasting, pipeline management, performance insight, process governance and technology enablement across the customer lifecycle. You will work closely with Sales, Account Management, Marketing, Finance and Technology leaders to create consistent global standards and greatly influence the commercial success ...

Role: Internal Account Manager Location: Witney - Hybrid Salary: £30k-£36K About the Role We are looking for a highly organised, customer-focused Internal Account Manager to join our Procurement team. This is a varied and commercially focused role, responsible for managing the full lifecycle of internal sales and procurement … delivered in line with installation and project schedules. Manage software, licensing, broadband and hardware warranty renewals. Act as a first point of contact for customer and consultant enquiries. Liaise with suppliers to obtain pricing, product information, availability and lead times. Support warranty claims, invoice queries and supplier certification requirements. ...

Role Overview We are seeking a motivated and customer-focused Field Engineer to support the installation, maintenance, and repair of vehicle technology and telematics solutions. Working independently across customer sites, you will play a key role in delivering high-quality technical support while ensuring excellent customer satisfaction. … vehicle tracking and telematics equipment. Fault-finding on electrical and electronic systems. Installing sensors, cameras, and associated vehicle safety technology. Modifying existing installations to customer specifications. Attending customer sites to diagnose and rectify equipment failures. Completing service reports and maintaining accurate records. Ensure compliance with relevant industry regulations ...

Applications Engineers Manage delivery of our Early Access Demonstration programme Work directly with customers to understand use cases, technical challenges and performance requirements Guide customer demonstrations, feasibility studies and technical evaluations Act as the escalation point for complex applications and system issues Support pre-sales activities, technical workshops … customer engagements Collaborate with Engineering and Product teams to translate customer feedback into product improvements Define and improve application workflows, technical documentation and best practice Help create scalable approaches for system deployment, optimization and customer success Influence future product direction through customer insight and application expertise ...

take end-to-end ownership of substantial parts of our Spend Management products. You'll work closely with engineering, design, sales and customer success to define product vision and roadmap, understand market trends, gather and prioritise customer requirements, and deliver high-quality products that meet our customers' needs. … usability and feasibility, and participate in agile ceremonies to keep development moving smoothly. Product launch and go-to-market — work with marketing, sales and customer experience to shape go-to-market strategy, messaging, sales collateral and training materials. Performance monitoring and optimisation — define KPIs, analyse engagement data ...

Technical Customer Service Advisor - Italian Speaking (Bokun) Oxford, England, United Kingdom About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with … hybrid position which requires two days per week in our Oxford office. Bókun is a business management software created specifically for tours, attractions, and experience suppliers. It is the complete booking and channel management solution for extraordinary experiences, and its vision is to power the travel experience industry ...

professional development Monitoring emerging technologies and industry trends, working with the AI Architect to identify opportunities to improve how we work and enhance the customer experience Identifying opportunities to simplify processes, strengthen operational resilience and make better use of technology across the business Championing Company values, policies … people management processes, including the health and safety responsibilities associated with leading a team THE TALENT YOU'LL BRING Proven experience leading a business systems, technology, transformation or operational systems function Strong experience developing and managing technology strategies, roadmaps and prioritisation frameworks A strategic mindset with the ability ...

business stakeholders and SMEs to understand operational challenges. Translate programme research outputs into measurable business outcomes. Quantify commercial benefits including cost reduction, operational efficiency, customer experience, risk reduction, revenue generation and competitive advantage. Lead the development of executive‐level commercial propositions and business cases that inform investment … businesses and industry stakeholders to identify and validate commercial opportunities. Including any key levels of qualification for the role and/or time served experience Professional fluency in Japanese and English, with the ability to conduct business discussions, workshops and stakeholder meetings in both languages. Demonstrable ability to build ...

school leadership and teaching/support staff and ensuring contractual compliance against KPI's and Service Level Agreements (SLA). Responsibilities: Monitor your customer portfolio and respond to incidents logged by the customer or on behalf of the customer Management of problems to resolution for any network … ensure that service levels are achieved; proactive maintenance and change implementation objectives are met Proactively seek out changes that will add value for the customer and ensure the service is delivered in the most efficient and dynamic way Identify and raise issues, escalate or resolve where required and offer ...

decisions and trade studies Establish and manage system performance budgets across subsystems Decide on system interfaces and integration strategies Serve as technical authority in customer and certification discussions Own the technical baseline that informs future product development Build on and improve our systems engineering practice. Create a new systems … from concept through to supported products in the field) Proven track record of taking design authority and making authoritative technical decisions on complex systems Experience shipping real products, ideally with high assurance requirements (e.g. DO-178, DO-254, ISO 26262, or equivalent) Experience establishing engineering processes in growing ...

enjoy uncovering opportunities, growing customer accounts and delivering genuine value through consultative sales? Are you looking to join a growing IT MSP where you'll have the autonomy to shape client relationships, influence commercial growth and make a real impact? If so, we'd love to hear from you. … privately owned IT Managed Service Provider helping businesses and schools maximise the value of technology through reliable support, strategic advice and exceptional customer service. With more than 15 years' experience and partnerships with Microsoft, Barracuda, KnowBe4, Exclaimer and Webroot, we've built a reputation for professionalism, technical excellence ...

Infinitesima, Abingdon, UK, is seeking an Applications Engineering Manager to lead a growing team of customer-facing engineers. You will guide demonstrations, technical evaluations and deployments while aligning customer needs with product development. You will work across mechanical, electronic, software and scientific disciplines, translating complex requirements into scalable … solutions and ensuring a strong customer experience through to successful deployments. #J-18808-Ljbffr ...

schedules and quality standards. 3. Independently complete corrective service actions while remaining fully compliant with manufacturer guidelines and company procedures. 4. Deliver an exceptional customer experience through strong communication, technical ability, and commitment to rapid response and high system uptime. ROLE REQUIREMENTS: To be successful in your application … following on your profile and past history: 1. Electrical/Electronic qualification essential (HNC, HND, City & Guilds or equivalent). 2. Proven industry experience in electro-mechanical, electronic, or related engineering fields. 3. A working knowledge and practical experience with IT infrastructure and networked environments, including TCP/ ...

technology developments. Selling at Westbase.io is consultative. You’ll work closely with our pre-sales and technical teams to deliver solutions that genuinely fit customer requirements – whether that’s LAN/WAN infrastructure, WiFi and switching, cloud networking, or security – and you’ll bring those solutions to life through … needs. Commercially, you’ll own your pipeline and forecast with accuracy. You will also collaborate across marketing, pre-sales, and delivery to ensure the customer experience is seamless from first conversation through to deployment. What you'll bring You’ll have a proven track record in business development ...

clients, especially the Distributors, Panel builders, Installers, OEM and Integrators as well the End users in the industry & tertiary sectors, ensuring business growth and customer satisfaction. You will manage the promotion of the Universal Enclosures offer including the P&S (adapted products and services) and provide techno-commercial support … across your territory. Build and develop strong relationships with distributors, OEMs, panel builders, integrators and end users. Identify new business opportunities while expanding existing customer relationships. Develop and deliver account and territory growth plans aligned with business objectives. Promote Schneider Electric's enclosure solutions, products and services through customer ...