4 of 4 Permanent Customer Insight Jobs in Oxfordshire

Location: Oxford (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus About Us We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. Our … clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence . As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role As … DAX or Python) Collaborate with data engineers to ensure clean, reliable, and well-modelled data pipelines Translate CRM and behavioural data into actionable insights to support marketing, sales, and customer success Build KPIs, performance trackers, segmentation models, and churn/retention reporting Work on AI-integrated BI projects (e.g. predictive churn, lead scoring, customer clustering) Create documentation, user More ❯

Looking to advance your career in Product Management? About our Team Elsevier's Science, Technology, and Medical Journals (STMJ) division handles over 2,000 journals. Our Customer Experience & Innovation (CE&I) team combines strategic insights with innovative solutions to meet researchers' and clinicians' needs. We create best practices for trusted publishing and deliver a seamless customer experience. About … for tools to support and optimize analysis or investigative activities. This role is based in London or Oxford , with regular travel to Oxford, and will be part of our Customer-Centric Innovation Center of Expertise. You'll work closely with Technology, Data Science, and Data Analytics teams, as well as integrity and ethics experts, who are the main users … reliability in investigation workflows You'll grow trust and build alignment with stakeholders across Technology, Operations, and Publishing . You will help shape a product culture that embraces experimentation, customer insights, and data-informed decisions. You will contribute to delivering a trusted publishing experience and support millions of global researchers. Responsibilities Develop and implement tools for internal investigations in More ❯

Manager to lead the development and optimisation of Microsoft Dynamics 365. This is a strategic yet hands-on role focused on embedding CRM at the heart of operations, driving insight, automation, and cross-functional efficiency. Working on a hybrid basis (3 days per week in office), the CRM Manager will play a key role in enabling personalised, data-driven … in translating business needs into CRM functionality Confident communicator with experience in training and stakeholder engagement Desirable Experience in the charity or non-profit sector Knowledge of Power Platform , Customer Insights , or Dynamics 365 Marketing Familiarity with case management, supporter engagement, or fundraising systems Benefits 10% employer pension contribution (with 5% employee contribution) Life assurance from day one Access More ❯

UX Designer - Circa £50,000 - Remote Working We are currently working alongside an online marketplace who are on a mission of being the best choice for every customer, everywhere. They have recently been named one of the UK's fastest-growing tech companies and are continuing to grow at a rapid rate. Job overview: As a UX Designer, you … to create designs that not only meet the requirements of our users but also align with the business objectives. Key Responsibilities: Create meaningful and intuitive user experiences by understanding customer insights, business requirements and technical constraints Gather and evaluate user requirements in collaboration with product managers, developers and design colleagues Create wireframes, prototypes, flow diagrams, storyboards and mock-ups More ❯