IT Support Analyst – 1st Line | HybridLocation: Oxfordshire (3 days on-site)Permanent | Full-time£30,000 - £35,000 BenefitsA fantastic opportunity has arisen for an experienced 1st Line IT Support Analyst to join a rapidly growing, forward-thinking energy company. This is a hybrid role, offering the perfect blend of office collaboration and remote flexibility.The Role … As the first point of contact for internal IT support, you'll be providing high-quality technical assistance to end users, managing service requests and incidents, and playing a vital part in maintaining IT governance and device lifecycle management.Key responsibilities include: Delivering first-line IT support to internal users across multiple sites. Handling onboarding and offboarding processes. … Managing the IT asset register and hardware lifecycle. Supporting Microsoft 365, Active Directory and general software/hardware troubleshooting. Ensuring effective ticket resolution through the service management tool. Identifying recurring issues and escalating as appropriate. Maintaining documentation and knowledge base articles. Essential Qualifications & Experience: 2+ years in a similar IT support or service desk role. GCSEs in Maths More ❯
Oxford, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
IO Associates
Deskside IT Support Analyst - Oxford | Up to £37K + Progression | Hybrid Are you ready to take the next step in your IT support career with a top-tier professional services firm? I'm hiring on behalf of one of my favourite long-term clients - a UK Top 100 professional services organisation known for its outstanding culture and … genuine career progression opportunities. Every candidate I've placed here has thrived, and now they're looking for a Deskside IT Support Analyst to join their Oxford-based team. What You'll Be Doing: Deliver deskside and remote support to 600+ users, ensuring timely resolution of incidents and service requests. Troubleshoot hardware, software, and network issues (Windows More ❯
per annum Benefits & Progression Contact: Georgia Thompson Contact email: Deskside IT Support Analyst - Oxford Up to £34K + Progression Hybrid Are you ready to take the next step in your IT support career with a top-tier professional services firm? I'm hiring on behalf of one of my favourite long-term clients - a UK Top … professional services organisation known for its outstanding culture and genuine career progression opportunities. Every candidate I've placed here has thrived, and now they're looking for a Deskside IT Support Analyst to join their Oxford-based team. What You'll Be Doing: Deliver deskside and remote support to 600+ users, ensuring timely resolution of incidents and service More ❯
