with customer stakeholders to provide timely updates on project status Liaison with customer end users as needed for training and handover Essential Skills Microsoft 365: Exchange Online SharePoint/OneDrive Intune Entra ID - Knowledge of business backup software (e.g. Veeam) - On-premise Windows Server systems: Active Directory/Windows DHCP inc failover/DNS Hyper-V A strong grounding More ❯
based, with an office-based work arrangement. What's Required? To be considered for the Support Engineer role, you should have: Proven experience with M365 including experience using Exchange, OneDrive/SharePoint and Intune Familiarity with Hyper-V, and Active Directory Experience with scripting, Cisco Meraki, or IT quoting tools would be advantageous While the ideal candidate will possess More ❯
based, with an office-based work arrangement. What's Required? To be considered for the Project Engineer role, you should have: Proven experience with M365 including experience using Exchange, OneDrive/SharePoint and Intune Familiarity with Hyper-V, and Active Directory Experience with scripting, Cisco Meraki, or IT quoting tools would be advantageous While the ideal candidate will possess More ❯
level of user satisfaction through efficient resolution of technical issues and provision of relevant advice Engage with users to resolve issues related to Microsoft 365 tools, including Outlook, Teams, OneDrive, and SharePoint, and other company systems Perform remote and on-site troubleshooting to diagnose and resolve hardware and software issues. Respond to and resolve technical support tickets in a … Proven experience as a Technical Support Specialist or similar L1/L2 support role. Proficiency in both Windows and MacOS environments. Strong knowledge of Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint). Exposure to Microsoft Administrative tools (Entra, Intune, Defender, Exchange, Purview) Basic understanding of networking principles and troubleshooting. Desire to learn new skills, acquire knowledge, and to become More ❯
