8 of 8 Permanent Service Management Jobs in Oxfordshire

This is a role for someone who takes ownership, builds structure, and makes service delivery something the business and its customers can genuinely rely on. Westbase.io operates across three core service delivery pillars: Staging and Configuration, Field Services, and NOC Services (delivered via Westbase 24/7). … business scales, structured service governance, commercial delivery discipline, and repeatable project management are becoming critical to how we grow and retain customers. The Service Delivery Manager is a central role within the Service and Technical Directorate. You’ll own the end-to-end delivery experience ...

/deskside support agents. This role is central to Aurora’s IT support strategy, ensuring seamless global operations and delivering measurable outcomes, including improved service delivery, reduced incident recurrence, and high customer satisfaction. As the IT Site Support Manager, you will inspire and develop a high-performing team … customer-focused IT culture committed to excellence. You will oversee the resolution of local IT issues ensuring support requests are resolved within agreed Service Level Agreements (SLAs) to minimise business disruption. Additionally, you will manage the full lifecycle of end-user devices and IT assets, from onboarding to decommissioning ...

across land, water and air to understand environmental systems and build resilience for people and the planet. About This Role As our Science Asset Management System Lead, you’ll play a pivotal role in transforming how UKCEH manages and governs its scientific assets. This is a unique opportunity … lead and shape a completely new capability at UKCEH. Reporting into the Science Director for National Capability and Digital Research, with a co-line management from the Head of Estates and Workplace, you will take ownership of a major new Science Asset Management System being developed through ...

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … processes and assumptions, and shape solutions, not simply implement requested changes. What You Will Do Mature the HR technology operating model, including governance, release management, support processes, data quality, service ownership, and continuous improvement. Manage a SuccessFactors development team of 4-6 individual contributors across Manila ...

resilience. Drive continuous improvement through automation, monitoring and modern infrastructure practices. Manage third-party suppliers, technology partners and infrastructure vendors. Maintain IT governance, asset management, capacity planning and documentation standards. Essential Experience 8+ years' experience in IT infrastructure, enterprise IT or technical operations. Proven experience supporting R&D, laboratory … delivering infrastructure projects and managing external suppliers. Key Skills Infrastructure architecture and solution design R&D and laboratory systems support Project delivery and stakeholder management IT service management and operational excellence Cybersecurity and compliance Vendor and supplier management Continuous improvement and automation Strong communication and leadership ...

disaster recovery, backup, and resilience capabilities, ensuring recovery objectives are achieved and regularly tested. Managing incident response, root cause analysis, capacity planning, and infrastructure service improvements. Driving infrastructure strategy, technology adoption, operational efficiency, and compliance with governance and cybersecurity standards. Leading, mentoring, and developing a team of infrastructure professionals … third-party providers. Technical Expertise VMware and virtualisation technologies. Server infrastructure and performance monitoring technologies. Cloud infrastructure and Microsoft technology stack. ITIL framework and service management best practices. Backup, disaster recovery, resilience, and infrastructure monitoring solutions. Desirable Experience Automation and orchestration tools such as Ansible and Terraform. Container ...

Westbase.io is seeking a Service Delivery Manager to own the end-to-end delivery experience across Staging and Configuration, Field Services, and NOC Services. You will chair service reviews, manage expectations, and drive structured governance and project delivery frameworks. This is an ownership role with cross‐functional collaboration … focus on measurable delivery outcomes. You’ll coordinate with Technical, Pre‐Sales, Field Services, and NOC teams, leverage Jira Service Management, #J-18808-Ljbffr ...

defining our version control, auditingand engineering procedures around delivering production software for deployed systems.Additionally, the role will involve somemaintenanceof physical on-site hardware, network management, server administrationto support our in-house research labs.The successful candidate will ideallypossessa solid technical background in both systems engineering and software development. Job Responsibilities … automationexpertise: Strong Linux systems administration skills, including networking, permissions, servicemanagementand troubleshooting, together withproficiencyin automation and scripting using Python,Bashor similar languages. Configuration and release management: Practical experience with Git-based development workflows, automated testing, artifactrepositoriesand versioned releases, with an understanding of how tomaintaintraceability between source code, build environments, deployedsoftwareand ...