knowledge and skills maintaining a keen interest and passion for IT. Skill Requirements: * A minimum of 5 years' experience in providing 3rd Level IT support * Technical knowledge of MicrosoftWindows Desktop, Office and Server environments * Excellent communication skills both written and verbal * Ability to diagnose and resolve problems * Good time management and prioritisation * Initiative and self-motivated * A … develop new product knowledge and skill sets * The ability to record and report with detailed technical documentation Thorough knowledge of current IT technology including (but not limited to): * MicrosoftWindows Server 2019 -2025 * Microsoft desktop OS Windows10 and 11 Professional * MacOS, Apple IOS, Android (Desirable) * MS Active Directory * DNS, DHCP and network services More ❯
clients operational, secure, and well-supported. Your Responsibilities: Managing and resolving 1st and 2nd line support issues efficiently and professionally Troubleshooting across Microsoft 365, Teams, SharePoint, Outlook, and Windows10/11 Networking: DNS, DHCP, VPN, routers, switches, and firewalls Device setup and deployment including laptops, mobile devices, and VoIP systems Working alongside senior engineers on More ❯
clients operational, secure, and well-supported. Your Responsibilities: Managing and resolving 1st and 2nd line support issues efficiently and professionally Troubleshooting across Microsoft 365, Teams, SharePoint, Outlook, and Windows10/11 Networking: DNS, DHCP, VPN, routers, switches, and firewalls Device setup and deployment including laptops, mobile devices, and VoIP systems Working alongside senior engineers on More ❯
preferably including *A knowledge of networking, protocols and server architecture: LANs/WANs, switches, firewalls, DNS, TCP/IP, DHCP, Wi-Fi, VPNs, Active Directory; and *Proficiency in Windows10/11, with the latest Microsoft technologies including MS365 Office products, and recent macOS, plus *Exposure to Microsoft 365, Exchange, Azure, and Intune administration. *Excellent (verbal More ❯
