Technical Support Engineer
- Location
- Paignton, England, United Kingdom
product supportability and reliability. Responsibilities Serve as the final point of escalation for complex and business-critical customer issues involving multi-layered software / hardware environments. Lead root cause investigations for difficult-to-reproduce or cross-domain issues, coordinating with Product, R&D, QA, and Field Engineering. Develop … independently. Experience with support and engineering tools such as Salesforce, Jira, Git, and observability stacks. Desirable Skills & Knowledge Knowledge of GNSS simulation systems, timing / sync architectures, or satellite navigation protocols. Familiarity with DevOps, CI / CD, or site reliability engineering practices. Experience contributing ...