Digital & AI Support Apprentice
- Hiring Organisation
- QA
- Location
- Linwood, Paisley, Renfrewshire, Scotland, United Kingdom
- Employment Type
- Full-Time
- Salary
- £16,640 per annum
within the Digital Support team, managing incoming enquiries, resolving issues efficiently, and ensuring messaged are passed to internal stakeholders. Leverage AI tools such as Microsoft Copilot to draft responses, summarise queries, and improve response times. Becomes a superuser in Zoho CRM, supporting marketing through reporting, customer insights, and content … consistency, SEO alignment, and audience engagement. Support the development and management of e-commerce stores using Shopify, including product setup, customisation, and maintenance. Use Microsoft 365 applications (Outlook, Teams, and Excel) as part of daily operations, leveraging Microsoft Copilot to streamline communication, summarise meetings, automate data ...