architectures, integration plans, and project timelines. Provide thought leadership on industry trends, challenges, and the competitive landscape to inform sales strategies. Liaise with product management and engineering teams to relay customer feedback and advocate for necessary product enhancements. Mentor and support junior pre-sales engineers in technical methodologies and … to answer technical queries for customers across the Sales Cycle, including information security, risk, architecture, and platform performance. Individuals will have access to our contentmanagement system, Responsive, to find detailed answers that can be leveraged to support fast response to customers in support of their decision making … plus Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, etc.) are a plus. Familiarity with Agile development methodologies and project management practices a plus Previous experience in a customer-facing role with a focus on building lasting relationships About Convera Convera is a global leader More ❯
architectures, integration plans, and project timelines. Provide thought leadership on industry trends, challenges, and the competitive landscape to inform sales strategies. Liaise with product management and engineering teams to relay customer feedback and advocate for necessary product enhancements. Mentor and support junior pre-sales engineers in technical methodologies and … to answer technical queries for customers across the Sales Cycle, including information security, risk, architecture, and platform performance. Individuals will have access to our contentmanagement system, Responsive, to find detailed answers that can be leveraged to support fast response to customers in support of their decision making … plus Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, etc.) are a plus. Familiarity with Agile development methodologies and project management practices a plus Previous experience in a customer-facing role with a focus on building lasting relationships About Convera Convera is a global leader More ❯
rd line support. The main responsibility for providing day to day operational support for the Clients Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate … SharePoint expertise, in terms of support, contentmanagement and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the Clients application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 rd … Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved Owns Configuration ManagementMore ❯
