12 of 12 Permanent Customer Service Jobs in Peterborough

Director of Customer Services The Company: National provider of full fibre networks and connectivity solutions One of the fastest growing infrastructure businesses in the UK Approaching unicorn status £1bn+ valuation UK based, owned and founder led Enterprise B2B and wholesale specialists The Role: The Customer Services Director … strategic leadership role responsible for championing customer services and service delivery across the organisation. They will manage the service delivery, customer service, and support teams, overseeing onboarding, escalations, and renewals. They will also manage customer-side projects including offnet and multisite installations. The Customer ...

including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control … service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident ...

Customer Support Coordinator Peterborough £26,000 Benefits include private health, annual bonus, 26 days holiday (+8 bank holidays), pension etc. Working hours are 09:00-5:00, full time on site. The company This is a customer facing role based in Peterborough working for this UK based altnet. … ability to manage expectations, spin multiple plates at once, and have clear communication throughout is key. Ideally, were looking for someone with a customer service background with strong admin skills. For this role,were open to any industry background given that youre willing to learn anything you dont ...

Customer Support Coordinator Peterborough £26,000 Benefits include private health, annual bonus, 26 days holiday (+8 bank holidays), pension etc. Working hours are 09:00-5:00, full time on site. The company This is a customer facing role based in Peterborough working for this UK based altnet. … ability to manage expectations, spin multiple plates at once, and have clear communication throughout is key. Ideally, we’re looking for someone with a customer service background with strong admin skills. For this role, we’re open to any industry background given that you’re willing to learn ...

design and deliver modern, cloud-based CRM solutions. This role is ideal for a hands-on technical expert who enjoys building data-driven, customer engagement platforms using Microsoft's Power Platform, Azure, and AI capabilities. Key Responsibilities Design, develop, and optimize cloud-based solutions using Dynamics 365 modules including … Customer Insights, Customer Service, and Marketing Configure and extend Customer Insights for segmentation, data unification, and analytics Build and manage Power Automate workflows and Power Platform integrations Develop and customize solutions using C#, .NET, and Dataverse Integrate external systems using REST APIs and cloud services Build ...

Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Identify business requirements for change through consultation with business stakeholders. Analyse existing business operations to produce ...

excellent opportunity for someone who enjoys supporting users, solving technical challenges, and working in a collaborative IT environment. We're looking for a Service Desk Analyst to join a busy, friendly Service Desk team, providing high-quality technical support and ensuring users receive a responsive and reliable service. … colleagues to resolve escalations and share knowledge across the team. What you'll be doing: Responding to technical support requests and delivering a positive customer experience Troubleshooting hardware, software and network issues using appropriate tools and techniques Creating and maintaining clear, accessible documentation Following established service desk processes ...

case development for these technologies. Experience & Knowledge Proven experience in business engagement, relationship management, or business analysis roles within technology environments Understanding of IT service management frameworks (ITIL or similar) Experience working with or within the construction, training, or education sectors is highly desirable Track record of successfully bridging … capabilities at all organisational levels Problem-solving mindset with analytical and strategic thinking abilities Project management skills with ability to manage multiple priorities simultaneously Customer service orientation with commitment to delivering business value If you thrive on connection, collaboration, and driving positive change, we want to hear from ...

case development for these technologies. Experience & Knowledge Proven experience in business engagement, relationship management, or business analysis roles within technology environments Understanding of IT service management frameworks (ITIL or similar) Experience working with or within the construction, training, or education sectors is highly desirable Track record of successfully bridging … capabilities at all organisational levels Problem-solving mindset with analytical and strategic thinking abilities Project management skills with ability to manage multiple priorities simultaneously Customer service orientation with commitment to delivering business value If you thrive on connection, collaboration, and driving positive change, we want to hear from ...

very latest 'Full Fibre' to homes and businesses across the nation. With broadband speeds of up to 2000Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Job Overview We now seek ...

Results-driven and goal-oriented, with a proven track record of delivering business-focused outcomes Excellent communication and stakeholder management skills, with a strong customer service mindset expressed through a fluency in English If you are interested in this position, please submit your application documents in English. Diversity ...

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