8 of 8 Permanent Customer Service Jobs in Peterborough

Customer Service Advisor - (Spanish speaking) – IT Consultancy – £22 per hour Inside IR35 – Fully Onsite No experience required, full training provided Spanish language skills are essential Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on … solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and … compliance Seek opportunities to enhance the customer experience by identifying improvements to existing processes Manage incidents involving vulnerable customers with care and sensitivity Record, investigate and resolve customer complaints promptly, aiming for first-time resolution Report any policy or process breaches swiftly and accurately Use various tools and platforms to maintain effective communication with customers Identify issues through More ❯

In a Nutshell We have a fantastic opportunity for a Service Delivery Engineer to join our team within Vistry Services. You may be based out of our Leicester or Peterborough offices but travel may be required to both. As our Service Delivery Engineer, you will provide first class level of customer service to all users, you … will be a 2nd line escalation point for the service desk. A key element to the role is being visible within the business, provide onsite support to users irrespective of their location. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements … car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x More ❯

is to carry out planned and reactive maintenance, installations, and fault-finding across a range of fire alarm, CCTV, access control, and door entry systems, ensuring high standards of customer service and system reliability. In return, our client is offering a salary of up to £42,000 per annum , depending on experience. Company benefits also include: £150 per … rota due to Geographical coverage) Overtime: Time and a half (Saturday), Double time (Sunday & Bank Holidays) Company van with fuel card 22 days holiday (rising to 25 with service) + 8 bank holidays + birthday leave Company-branded workwear Ongoing training and career development opportunities This role is full-time and permanent . The hours of work are Monday … to Friday, 8:00am 16:30pm . Reporting to the Service Manager , your responsibilities will include: Carrying out planned preventative maintenance (PPM) on Fire Alarms, Emergency Lighting, AOVs, CCTV, Access Control, and Door Entry systems Responding to reactive service calls and diagnosing system faults Completing small installation and upgrade works where required Conducting site surveys and supporting project More ❯

Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service. Responsibilities … Provide support that consistently meets or exceeds Customer expectations; Determine and recommend which products or services best fit the customers' needs; Identify, analyze, and repair product failures. Order and replace parts as needed; Support and maintain user account information including rights, security and systems groups; Receive and resolve issues from Tiers 1,2 and 3 if eyes & hands are … Networking skills; Knowledge of Active Directory, permissions; At least 5 years' experience in onsite support; Team Player and Analytical Thinking; Open and positive personality and Stability/Stress tolerance; Customer oriented (Service awareness); Good interpersonal and communication skills; Able to adapt in a fast evolving technology environment and ability to learn; Able to assume day to day responsibilities More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 40 per week, between 7am - 7pm (must be flexible … Maintaining clear documentation of common issues and solutions to support team knowledge Supporting the team with general IT tasks and contributing to ongoing process improvements Ensuring high levels of customer satisfaction and building strong relationships with clients Who we're looking for: Fluent in English and Dutch, written and verbal Strong customer service skills Previous call centre More ❯

specialist sectors. This is a strategic field sales position, ideally suited to someone with a strong understanding of electronic manufacturing or component distribution who is ready to lead on customer acquisition, technical engagement, and long-cycle commercial growth. Key Responsibilities Secure new OEM customers across high-growth verticals such as medical, industrial, automation, navigation, and specialist electronics Expand revenue … Why This Role? Join a resilient, future-facing EMS business with UK and European manufacturing capability Work with forward-thinking, technical colleagues who will support you in delivering outstanding customer service Benefit from a field-based commercial culture that values autonomy, credibility, and proactive effort Combine the best of new business challenge with the stability of selected house More ❯

Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service More ❯