2 of 2 Permanent IT Strategy Jobs in Peterborough

IT Support Engineer (Progression to Management) Peterborough £28,000 - £32,000 + Training Opportunities + Career Progression Are you an IT Support Engineer looking progress your career to management and join a forward thinking, expanding company that will invest in your professional development through continuous training and put you through any courses? Do you … cutting edge of industry technology, whilst also ensuring the working environment is the best place for colleagues to succeed? On offer is an exciting opportunity for a IT Support Engineer to join one of the leading providers in CCTV and security solutions, that are experience a rapid period of growth and expansion. In this role, you … will be Joining a close knit, but expanding IT support team working very closely with the IT Systems Manager. You will be responsible for contributing to the IT strategy of the business, as well as other It aspects such as security, service delivery, and architecture. More ❯

stakeholders, being the point of escalation, and growing the reputation around support. Service Desk Manager Responsibilities Lead, coach, and develop a multisite team of 1st to 3rd line IT Support Analysts. Oversee daily operations of the IT Service Desk, ensuring SLAs are met across incident, request, and problem management. Act as the primary escalation … infrastructure, development, and platform teams. Maintain excellent service quality and communication with internal and external users. Promote a culture of continuous improvement and customer service excellence. Contribute to IT strategy by identifying automation opportunities and service enhancements. Service Desk Manager Requirements Proven experience managing an IT Service Desk or Technical Support More ❯