1 of 1 Permanent Customer Experience Jobs in Plymouth

Admissions.The successful candidate will play a pivotal role in shaping the organisation’s approach to data, analytics, and automation, ensuring accurate reporting, effective use of resources, and an outstanding experience for both employees and customers.Key Responsibilities: Lead and develop the MIS, Timetabling, and Admissions teams, setting clear objectives and driving continuous improvement. Oversee all external data returns, ensuring accuracy … enhancements to maximise efficiency and data quality. Oversee the production of effective timetables and schedules to optimise resource allocation. Manage the Admissions function, ensuring timely responses and a positive customer experience. Collaborate with senior leaders to deliver a robust business intelligence framework that supports organisational growth. As the Head of MIS, Timetabling and Admissions, you will have: Strong knowledge … of management information systems and data compliance requirements. Proven experience in MIS leadership and data reporting within a large or complex organisation. Experience managing timetabling, scheduling, or planning processes. Strong analytical, problem-solving, and leadership skills. A degree (or equivalent) and GCSEs (A–C/9–4) in Maths and English. Desirable: Experience with Pro Suite systems More ❯