Learning Space Technician
- Location
- Plymouth, England, United Kingdom
operational maintenance, troubleshooting, and incident resolution of classroom audiovisual systems. Some tools to accomplish this include maintaining a maintains private subnet of remote audiovisual network controllable system devices across the Plymouth campus. Position provides Tier III troubleshooting for incident and problem resolution of classroom and conference room audiovisual technologies … check-in, check out. Maintains database of asset/equipment inventory; e.g. loaner pool, special event equipment and classroom inventories. Serves as lead Incident Management coordinator- Monitor current and past trouble tickets, assign, close, resolve, elevate as needed; grouping related incidents as Problems (currently TeamDynamix). Assists ...