2 of 2 Permanent Windows Jobs in Plymouth

business. Key Responsibilities Provide 1st line technical support to end users via phone, email, and ticketing systems Troubleshoot and resolve common IT issues across Windows environments, Microsoft 365, and hardware Log, prioritise, and manage support tickets in line with SLA requirements Escalate more complex issues to 2nd/… internal knowledgebases Skills & Experience Previous experience in a Service Desk, Helpdesk, or IT Support role or completion of a IT apprenticeship Working knowledge of Windows 10/11 and Microsoft 365 Basic understanding of Active Directory and general networking concepts Strong communication skills and a customer-first attitude Ability ...

daily tasks and monitor all IT servers Take part on project for infrastructure evolution IT skills with competences on IT systems and storage (Windows and linux environment). IT User On Call Rota Your profile: IT University degree. Good qualification on IT for a server position (Windows servers ...