IT Service Desk Apprentice
Poole, Dorset, England, United Kingdom
QA
                                
                                    exceptional service support to the business Provide solutions/work arounds to incidents and problems and contribute to polices, processes and procedures Install, maintain, and support new applications Desirable skills: Understanding of ITIL framework Good organisational, time management and prioritisation skills Strong written and verbal skills and the ability to produce clear and accurate documentation (Word, Excel … to customers both face to face and over the telephone Willingness to travel as required to other company sites for the purpose of onsite support Excellent problem-solving and analytical skills Ability to work in a fast-paced and dynamic environment Works within the team and assists others, where required, to achieve a common goal Works proactively to … resolve issues Process driven and organised/attention to detail with a strong ability to prioritise workload Remains calm and clear headed under pressure Excellent organisational and prioritisation skills Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not More ❯
                                
                                Employment Type: Full-Time
                                    Salary: £15,000 per annum
                                    Posted: