2 of 2 Permanent Customer Service Jobs in Poole

Service Desk Analyst Location: Poole – 4 days per week on site Salary: Up to £35,000 per annum We’re looking for a proactive and customer-focused Service Desk Analyst to join a growing technology business specialising in software solutions. This is a varied role where … help maintain high service standards, manage customer issues and work closely with internal technical and project teams to continually improve service delivery. Key Responsibilities Manage and drive problem records through to resolution. Monitor service performance, system capacity and trends. Produce and present customer-facing service ...

impact and work with the people who can help put them right. If you have a background in Application Support, Software Support or technical customer support , and enjoy investigating what sits behind a ticket, this could be your next move. You’ll join an established technology business whose software … supports transport and ticketing services across the UK. Working alongside Support, Product and Project teams, you’ll help keep customer services reliable and drive improvements to how they’re delivered. What’s in it for you? Up to £36,000 salary Hybrid working, with 4 days per week ...