2 of 2 Permanent Microsoft 365 Jobs in Poole

technical team. Youll be part of a close-knit service desk, tackling escalated tickets, supporting client systems, and assisting with infrastructure and cloud projects. Expect hands-on exposure to Microsoft 365, Azure, networking, and virtualisation all while being supported to progress toward 3rd Line, cloud, or project-focused roles. This is the perfect next step if youre … already in IT support and want to accelerate your career within a fast-paced, supportive MSP environment. Required Skills: Solid experience with Windows Server, Active Directory & Microsoft 365 Good understanding of networking basics DNS, DHCP, VPNs, firewalls Exposure to virtualisation platforms (Hyper-V/VMware) is beneficial Confident communicator with excellent problem-solving skills MSP experience preferred … but not essential Exclusive Benefits: Highly Competetive Annual Salary (£30,000 - £34,000) Work as part of a skilled, ambitious technical team Access to paid training and certifications Microsoft, Azure & more Clear career path into 3rd Line, Projects, or Cloud Roles Private Medical Cover & Sick Pay 25 Days Holiday + Bank Holidays Regular Socials & Team Events meals, drinks, bowling More ❯

IT graduate or equivalent experience in a technical support environment Previous experience in an IT support role (1st or 2nd line) desirable Strong troubleshooting skills across Windows operating systems, Microsoft 365, and common business applications Knowledge of networking fundamentals, printers, and peripheral devices Experience working with a ticketing/helpdesk system Excellent communication and customer service skills More ❯