3 of 3 Permanent User Experience Jobs in Poole

Ticket Management Triage incoming tickets across the Group for the core ERP application (Microsoft Business Central). Prioritize incidents based on business impact and user urgency; escalate when required. Highlight and progress Controlled Change Requests (CCRs) through the agreed process. Log issues with suppliers where appropriate and maintain clear … Identify and report defects/configuration gaps; follow through to resolution and post-fix validation. Assist with implementation of ERP systems into new acquisitions. User Support & Testing (UAT) Provide hands-on support to end users across Finance, Operations, and other functions of the businesses. Assis with User Acceptance ...

Ticket Management Triage incoming tickets across the Group for the core ERP application (Microsoft Business Central). Prioritize incidents based on business impact and user urgency; escalate when required. Highlight and progress Controlled Change Requests (CCRs) through the agreed process. Log issues with suppliers where appropriate and maintain clear … Identify and report defects/configuration gaps; follow through to resolution and post-fix validation. Assist with implementation of ERP systems into new acquisitions. User Support & Testing (UAT) Provide hands-on support to end users across Finance, Operations, and other functions of the businesses. Assis with User Acceptance ...

UCaaS Product Lead, you will own the roadmap and delivery of unified communications platforms, ensuring they evolve in line with business needs, user experience goals and wider product strategy. Key responsibilities include: Owning the product roadmap for Zoom and unified communications services Acting as the business owner … stack Working closely with Engineering, Infrastructure, IT and Operations to deliver change Embedding omni-channel communications into business processes and customer journeys Defining requirements, user stories, delivery plans and success metrics Managing relationships with suppliers, vendors and internal stakeholders Supporting platform migrations and service transitions, managing risk and user ...