2 of 2 Permanent Change Management Jobs in Portsmouth

day-to-day IT service delivery operations across the University. Support and deputise for the Service Delivery Manager in strategic planning and service development. Ensure effective incident, problem, and change management in line with ITIL best practices. Collaborate with internal stakeholders and external partners to enhance service quality. Monitor service performance metrics and drive improvements. Contribute to the … implementation of digital transformation projects. Champion a culture of customer service excellence and innovation. About You You will be a confident leader with a strong background in IT service management and a passion for delivering outstanding user experiences. You'll bring: Proven experience in IT service delivery, ideally within a large or complex organisation. Strong understanding of ITIL processes … and service management frameworks. Excellent communication and stakeholder engagement skills. Ability to lead and motivate technical teams. A proactive approach to problem-solving and service improvement. The interviews are currently anticipated to be held on 07 November 2025. If you have any queries regarding this position please contact Barrie Miles at or Employer, External Only: University of Portsmouth Academic More ❯

day-to-day IT service delivery operations across the University. Support and deputise for the Service Delivery Manager in strategic planning and service development. Ensure effective incident, problem, and change management in line with ITIL best practices. Collaborate with internal stakeholders and external partners to enhance service quality. Monitor service performance metrics and drive improvements. Contribute to the … implementation of digital transformation projects. Champion a culture of customer service excellence and innovation. About You You will be a confident leader with a strong background in IT service management and a passion for delivering outstanding user experiences. You'll bring: Proven experience in IT service delivery, ideally within a large or complex organisation. Strong understanding of ITIL processes … and service management frameworks. Excellent communication and stakeholder engagement skills. Ability to lead and motivate technical teams. A proactive approach to problem-solving and service improvement. The interviews are currently anticipated to be held on 07 November 2025. If you have any queries regarding this position please contact Barrie Miles at or Employer, External Only: University of Portsmouth Academic More ❯