3 of 3 Permanent Customer Experience Jobs in Portsmouth

happen with us. Position Overview We are seeking a dynamic Product Manager who champions the product vision. You will create and own the product strategy based on market analysis, customer segmentation and value creation. You will manage product delivery to market and manage product lifecycle. You will manage bottlenecks, resolve escalations, anticipate and make feature and resource trade-offs … balance the business needs against technical constraints, and maximize business benefit while building great customer experiences. The ideal candidate will bring experience in video and/or SaaS (Software-as-a-Service) product management, along with strong relationship skills. A solid understanding of customers' business and technology environments will be essential for success in this position. If you … colleagues to build the best overall product offering Coordinate with engineering teams for product and roadmap development Evangelize products towards presales, sales, and customers Assist sales in winning new customer accounts Required Skills and Experience Experience as a Product Manager or similar role within Pre-Sales, engineering or customer facing, preferably from a SaaS or video More ❯

next stage of growth. You will inherit an established team of developers with the goal to organise, motivate, and elevate them - introducing discipline, delivery confidence, and clear outcomes. Ethical, customer-centric solutions are at the heart of this business, where customer experience and patient welfare is paramount. This will be reflected in your experience which should … include customer driven SaaS solutions in a fast scaling environment. Essential Criteria: 10+ years' senior technology leadership, with a track record of delivering at scale in regulated SaaS technology. Proven success in scaling software development teams in high demand, fast growing environments. Direct experience in Consumer Products - Direct to Customer (DTC) and/or B2C markets. A … career within software development, from hands-on proficiency to senior leadership. Experience leading and elevating existing teams, instilling discipline and delivery confidence. Deep understanding of modern development practices, delivery, prioritisation, and business alignment. Hands-on leadership style: you clear blockers and enable delivery, not just write strategy. Strong grasp of security, compliance, and governance in healthcare/regulated environments. More ❯

to define requirements and translate them into actionable data solutions. Ensure data accuracy, integrity, and consistency across all reporting systems. Support data-driven initiatives that improve efficiency, performance, and customer experience. What we're looking for: Proficient in Microsoft Excel, Power BI, SQL, and other analytical tools. Strong analytical and problem-solving skills with high attention to detail. Ability … to work with large datasets, identify trends, and produce actionable insights. Strong time management and organisation skills. Experience in data analysis, preferably within financial service or B2B sectors. Curious, proactive, and ambitious, with a desire to grow and develop. Commitment to professional development and upskilling. Commitment to pursuing professional development; with support in achieving a CII Qualification. Salary & Benefits More ❯