6 of 6 Permanent Customer Experience Jobs in Portsmouth

telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights … language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi's AI initiatives deliver tangible business and customer outcomes. Key Responsibilities Lead the definition and delivery of Akixi's AI strategy and technology roadmap. Architect scalable AI solutions integrated into Akixi ...

delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary & Purpose The Account Executive is responsible for acquiring new service … report on sales performance against quarterly and annual targets. Occasionally support cross-sell and upsell into existing accounts when this role owns the customer relationship. Travel as required for customer meetings, industry events (including speaking opps), or sales workshops. Required Skills & Experience Proven track record ...

robust semantic layer powering reporting and insights. • Shape how the entire organisation uses data – from executive-level KPIs to operational dashboards across Sales, Network, Customer Experience, Finance and Operations. • Evolve the modern data platform into a stable, scalable and trusted ecosystem with clear data models, environments, testing … levels can confidently interpret – and challenge – the numbers. Here's why you'll be great in this role... You will have: • Significant experience leading data, analytics or AI teams within complex, high-growth or technology-led environments. • A track record of maturing a data function from fragmented to trusted ...

ANALYST - £50,000 - £55,000 - PORTSMOUTH (Gunwharf) HYBRID This company operates within a transport and logistics environment where technology is central to service reliability, customer experience, and operational efficiency. The Business Analyst will join the IT & Technology function and play a key role in improving how the organisation … organisational change, user adoption, and new ways of working What the company is looking for Strong communication skills across technical and non-technical audiences Experience delivering change and supporting user adoption Good understanding of business systems and structured analysis techniques Ability to engage stakeholders at all levels ...

formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every … customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group's award winning, collaborative and inclusive culture. About the role This role will focus on strategic networking, building senior-level relationships ...

CRAE GROUP is one of the fastest-growing B2B service providers based in Cyprus. We develop, maintain, and deploy various IT and customer-based services to numerous businesses in various industries around the world. Founded in 2018, our continuous energy and efforts aim towards becoming a leading service provider … relationships with our most valued clients. You will act as their main point of contact, ensuring they receive a personalized, engaging, and high-quality customer experience. The role requires a mix of relationship management, sales, strategic thinking, and problem-solving to maximize client's retention and satisfaction. Key Responsibilities ...