2 of 2 Permanent ITIL Jobs in Portsmouth

through to delivery and review. Contribute to IT strategy, standards, documentation, and change control processes. Support continuous improvement and adoption of best-practice frameworks (ITIL, Prince2). Essential Skills & Experience Proven experience in cybersecurity engineering. Strong knowledge of enterprise and cloud platforms, particularly Microsoft 365 (Defender, Intune, IAM, Compliance). … Demonstrable project management experience ideally (eg Prince2). Experience with compliance frameworks such as Cyber Essentials and audit processes. ITIL qualification or experience working within the ITIL framework. Excellent communication skills and ability to work collaboratively. ...

where reliability, security, and performance are critical. You'll lead the operational support function, ensuring services are delivered consistently, securely, and in line with ITIL best practice, while driving continuous improvement across a complex digital estate. Working closely with engineering, delivery teams, stakeholders, and third-party suppliers, you'll play … within a highly regulated environment. What you'll be doing Own day-to-day operations across a large portfolio of live digital services Lead ITIL-aligned processes including incident, problem, change, release, and service management Drive proactive service assurance, monitoring, and continuous improvement Ensure rapid resolution of issues impacting availability ...