2 of 2 Permanent ITIL Jobs in Portsmouth

Good understanding and ability to perform root cause analysis across a range of protocols and topologies (TCP/IP, HTTP& HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITIL Foundation certificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge of MoD, CESG and other mandated government IT legislation. Certified More ❯

site Required Skills and Attributes Experienced with Microsoft 365 toolsets to support end users Knowledge of MS Defender for threat detection monitoring A good understanding of IT support principles (ITIL desirable) A good understanding of security practices ad standards (ideally Secure by Design, Cyber Essentials, ISO27001). Familiarity with Microsoft 365 CoPilot and its use in productivity and support workflows More ❯