2 of 2 Permanent Resource Management Jobs in Portsmouth

platforms for the job Create architecture and solution blueprints based on the latest Adobe platform solutions to meet client requirements Work with the project management to develop the overall implementation solution plan Collaborate with team members from multiple disciplines, including Designers, Data Scientists, Software Engineers, Clients and Business Stakeholders … requirements Keep informed of the latest technology trends and innovations especially in the areas of customer data platforms, marketing automation, data integration, master data management, marketing resource management, digital asset management, web content management, mobile, and social media Be comfortable in working in early-stage More ❯

for fostering collaboration and ensuring team and client satisfaction. This role reports into the Chief Operations Officer. Domain Knowledge Strong understanding of IT Service Management (ITSM) frameworks such as ITIL and how to effectively implement and deliver them to clients. Strong knowledge of software development lifecycle, ensuring alignment between … delivery processes and software development best practices. Service Management and Delivery Monitor and manage Service Level Agreements (SLAs), ensuring performance targets are met and exceeded. Develop and implement service improvement plans to enhance efficient, quality and client satisfaction. Accountable for overseeing critical incidents and service escalations, ensuring timely resolution. … Conduct regular service reviews and reporting with clients and internal stakeholders. Process Management Define and consistently enforce our service delivery standards and best practices ensuring adherence to compliance and governance frameworks, processes and methodologies. Drive continuous improvement initiatives with both processes and technologies to enhance delivery efficiency, quality and More ❯