Service Delivery Manager
- Location
- Portsmouth, England, United Kingdom
develop the service wrap Tooling Lead the identification and adoption of suitable tools to enhance the management of the NDH(D) service and introduce automation of service management tasks where appropriate Lead the optimisation of existing tools and capabilities within the NDH(D) service to enhance the service wrap … JSPs or public‐sector governance frameworks Problem Management/RCA experience Understanding of XLAs, user‐experience metrics Experience with service improvement initiatives Knowledge of automation #J-18808-Ljbffr ...