6 of 6 Permanent ITIL Jobs in Preston

solutions. Strong expertise in: Discovery Service Mapping CMDB Event Management Cloud Discovery Experience integrating ServiceNow with enterprise monitoring and infrastructure platforms. Strong understanding of ITIL and enterprise service management principles. Experience designing secure, scalable, and enterprise-grade ServiceNow solutions. Excellent stakeholder management and communication skills. Experience working within complex enterprise ...

download a copy of the job description. Essential criteria Experience in Change Management, IT Service Management or IT Operations roles Strong working knowledge of ITIL Change Management practices Experience managing Change Advisory Board (CAB) or change governance processes Experience using IT service management (ITSM) tools and change workflows Demonstrable experience ...

everyday culture, and we strive to create a representative and welcoming environment for all.## **Your skills and experience*** Strong knowledge and practical experience across ITIL processes, with a particular focus on Major Incident Management, Change Management, Incident Management, Problem Management, and Release Management* ITIL Foundation certification (v4 or above ...

ensuring resolution and user satisfaction. Support IT projects and change initiatives to enhance digital capability and resilience. Document processes, procedures, and technical configurations following ITIL practices. Project & Modernisation Work Contribute to the implementation of IT improvement and transformation projects, including network upgrades, system migrations, and cloud adoption. Participate … Firewalls) Backup, disaster recovery, and business continuity solutions Understanding of cyber security principles and frameworks (NCSC CAF, ISO 27001). Familiarity with ITIL processes and service management best practice. Desirable Skills & Certifications Professional certifications such as CompTIA Network+/Security+ , Microsoft Certified Systems Engineer (MCSE) , VMware Certified Professional ...

with architecture, engineering and cross-functional teams. Proactively identify and resolve defects and recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/Senior Infrastructure Support role. Strong hands-on experience with: Citrix … Group Policy FSLogix Experience supporting VMware, Hyper-V and/or XenServer environments. Strong knowledge of Windows 10 and Windows 11 . Experience with ITIL and enterprise support models . Excellent problem-solving and communication skills. Active SC Clearance is essential. #J-18808-Ljbffr ...

Engage confidently with internal teams, cross-capability groups, account leads, and external customer stakeholders. Uphold high standards of customer service and comply strictly with ITIL and service management principles. Core Qualifications & Technical Requirements: Demonstrated background operating in a 3rd Line Support or SME capacity. In-depth technical knowledge of Citrix … specifically Windows 10 and Windows 11. Experience with virtualization and endpoint operational platforms such as VMware, Hyper-V, XenServer, and Ivanti. Strong grounding in ITIL frameworks and enterprise IT support methodologies. Desirable: Working knowledge of the UK Secure Paradox solution (Becrypt). Desirable: Exposure to analytics platforms like SysTrack ...