City of Preston, Lancashire, Preston, United Kingdom
In Technology Group
departments Skills and Requirements: Able to support users at a 1st/2nd line base Good knowledge of computer hardware and software Experience with Windows and/or Mac operating systems Laptop, PC, printer support/troubleshooting Excellent customer service and communication skills Strong written and verbal communication skills More ❯
Key Responsibilities: Technical Support & Troubleshooting Manage and resolve tickets from Tier 1, covering servers, networking, and business-critical applications. Diagnose and resolve issues involving Windows Server, Office 365, Exchange, vitalisation (VMware, Hyper-V), and cloud platforms. Provide both remote and on-site troubleshooting. Support and implement network infrastructure changes More ❯
preston, lancashire, north west england, united kingdom
Blue Pelican Group
and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service, troubleshooting and documentation skills. A full UK driving licence, access More ❯
Key Responsibilities: Technical Support & Troubleshooting Manage and resolve tickets from Tier 1, covering servers, networking, and business-critical applications. Diagnose and resolve issues involving Windows Server, Office 365, Exchange, vitalisation (VMware, Hyper-V), and cloud platforms. Provide both remote and on-site troubleshooting. Support and implement network infrastructure changes … strategy. Stay up to date with emerging technologies and participate in training programs to develop your skills. Key Skills & Experience: Essential: * Strong experience with Windows Server (2012, 2016, 2019), Active Directory, DNS, DHCP, and Group Policy. * Advanced knowledge of Office 365 administration (Exchange Online, SharePoint, Teams, OneDrive). * Experience More ❯
