Contact Channel CX Lead
- Hiring Organisation
- Pertemps Thames Water
- Location
- Reading, Berkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 62,650 - 70,000 Annual
practice. Experience in service design, journey mapping, and customer research. Strong analytical skills and commercial awareness. Leadership experience managing high-performing teams. Experience in Agile product delivery environments. (desirable) Background in campaign management, marketing, communications, or PR. (desirable) Knowledge of new contact technologies and digital transformation. (desirable) What ...