Operations Analyst (Professional Services)
Reading, England, United Kingdom
TP Embedded Solutions Ltd
documentation (templates, playbooks, guides), ensuring version control and accessibility. Leading onboarding and enablement programs for new hires and delivery partners. Supporting project and service management tools (e.g., Certinia PSA, Asana ), including configuration, training, and workflow optimisation. Partnering with Finance to ensure data integrity and produce accurate reports on bookings, revenue, utilisation, and KPIs. Analysing operational metrics to identify trends and … Proven experience as a PS Operations Analyst in a SaaS or tech-driven environment. Strong background in process mapping, documentation management, and performance analysis. Experience with project management tools (Asana preferred). Analytical mindset with excellent attention to detail. Effective communicator and collaborator across technical and non-technical teams. Passion for continuous improvement and operational excellence. Even if you don More ❯
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