communication, relationship-building, and conflict-resolution skills. Strong organisational and multitasking ability with attention to detail. Data-driven approach with experience using CRM, support, or project management tools (eg, HubSpot, Zendesk, Asana). Commercially astute with an understanding of client-centric business models. Competent in Microsoft Office (Outlook, Excel, Word, PowerPoint). Comfortable coordinating across teams and managing multiple priorities More ❯
requests Manage a share sales support inbox and assign/respond promptly Follow up on overdue renewals Liaise with finance to resolve billing discrepancies Keep accurate records in CRM (Hubspot) Maintaining a high first-response rate and customer satisfaction Keeping the sales team focused by resolving support/admin tasks efficiently Ensuring all renewals and billing issues are processed on More ❯
requests Manage a share sales support inbox and assign/respond promptly Follow up on overdue renewals Liaise with finance to resolve billing discrepancies Keep accurate records in CRM (Hubspot) Maintaining a high first-response rate and customer satisfaction Keeping the sales team focused by resolving support/admin tasks efficiently Ensuring all renewals and billing issues are processed on More ❯
requests Manage a share sales support inbox and assign/respond promptly Follow up on overdue renewals Liaise with finance to resolve billing discrepancies Keep accurate records in CRM (Hubspot) Maintaining a high first-response rate and customer satisfaction Keeping the sales team focused by resolving support/admin tasks efficiently Ensuring all renewals and billing issues are processed on More ❯
requests Manage a share sales support inbox and assign/respond promptly Follow up on overdue renewals Liaise with finance to resolve billing discrepancies Keep accurate records in CRM (Hubspot) Maintaining a high first-response rate and customer satisfaction Keeping the sales team focused by resolving support/admin tasks efficiently Ensuring all renewals and billing issues are processed on More ❯
assessments. Troubleshoot and resolve client issues, escalating complex problems to the relevant teams when necessary. Maintain accurate records of customer interactions, support requests, and resolutions in CRM systems (eg, HubSpot). Collaborate with sales, account management, and IT teams to ensure client needs are met. Assist in onboarding new clients and providing training or resources as required. Identify patterns or … written and verbal, with the ability to explain complex concepts clearly. Excellent organisational and time management skills, with the ability to manage multiple enquiries simultaneously. Experience with CRM systems (HubSpot or similar) and support tools. Problem-solving skills and the ability to handle challenging situations with professionalism and empathy. Attention to detail and commitment to high-quality service. Familiarity with More ❯
assessments. Troubleshoot and resolve client issues, escalating complex problems to the relevant teams when necessary. Maintain accurate records of customer interactions, support requests, and resolutions in CRM systems (e.g., HubSpot). Collaborate with sales, account management, and IT teams to ensure client needs are met. Assist in onboarding new clients and providing training or resources as required. Identify patterns or … written and verbal, with the ability to explain complex concepts clearly. Excellent organisational and time management skills, with the ability to manage multiple enquiries simultaneously. Experience with CRM systems (HubSpot or similar) and support tools. Problem-solving skills and the ability to handle challenging situations with professionalism and empathy. Attention to detail and commitment to high-quality service. Familiarity with More ❯
