4 of 4 DemandTrendPermanent IT Support Jobs in Reading

IT Support Technician Purpose of the Role The IT Support Technician is responsible for providing hands-on technical support, proactively resolving hardware and software issues, and maintaining complex IT systems. The role also focuses on building strong relationships with internal customers, ensuring a seamless IT experience, and supporting career development within a dynamic … IT environment. Key Responsibilities Provide hands-on IT support , troubleshooting hardware, software, and network issues. Proactively identify and resolve technical problems to minimise downtime. Manage repair and maintenance of complex IT systems. Build and maintain strong relationships with internal stakeholders , understanding their needs and ensuring high satisfaction. Respond promptly to IT concerns, delivering efficient solutions. … Ensure smooth operation of company IT systems for optimal productivity. Travel occasionally to Bristol office and Maidenhead data centre as required. Key Relationships Internal: Reports to: Head of IT (Global) Collaborates with: Executive Team, Engineering, Sales, HR, Finance External: Vendors, Customers (as needed) Qualifications Essential: Proven experience in IT support (3+ years). Strong technical knowledge More ❯

Employer description: itQED is an IT managed services provider run by a team of enthusiastic and qualified engineers based in Arborfield, Reading. The multi-levelled engineers are highly qualified in HP and Microsoft technologies and provide IT support to companies of all sizes in the area. itQED is a young and dynamic company offering great opportunities in … the IT industry and the potential for good career progression. Overview: This is an opportunity to join a managed services provider as an IT Support Apprentice. Along with other first line engineers, you will be the first port of call for all IT queries, working on potentially tight time scales, so should be able to work … apprenticeship will require dedicated and focused individuals to be fully committed to their learning and skillset development. Responsibilities: Logging calls on the helpdesk. Answering customer queries and learning customers IT systems. Providing first line IT support. Triaging calls and escalating where necessary to second line support. The installation, maintenance and administration of computer equipment and associated software, telecoms More ❯

currently working in partnership with a global managed service provider who's end client is in the Design & Engineering sector. We are assisting them with the search for a IT Support Engineer on a temp to perm basis. This is a hybrid based role with 3x days a week in the Reading office. Key Responsibilities: Deliver prompt and … effective first-line and second-line support for IT-related issues. Troubleshoot and resolve software, hardware, and system problems proactively. Manage and coordinate the repair and maintenance of complex IT systems. Develop strong relationships with internal users to understand and meet their IT needs. Respond quickly to user concerns, ensuring timely resolution and minimal disruption. Support continuous improvement of IT services, including occasional travel to Bristol and Maidenhead. Key Skills: Strong technical knowledge in hardware, software, operating systems, and network infrastructure. Excellent customer service and interpersonal skills with the ability to build trust. Strong analytical and problem-solving capabilities. Effective written and verbal communication skills for user support and documentation. Ability to manage More ❯

Sales Support Executive IT Tech Solutions Provider Berkshire An IT & Tech Solutions business based in West Berkshire is looking to recruit a Sales Support Executive to support the successful UK Sales team in the day-to-day operation. The company has a European footprint with offices in the UK and Netherlands. If you are looking … for a new role with European IT/Tech provider, then read on.The sales support exec will be working within the Retail sales team ensuring the team are fully supported in delivering their number and meeting and exceeding customers’ requirements. The ideal candidate will have the following Skills & Attributes; - • 1 years’ experience in a similar sales support … a fantastic benefits package and salary to match. If you are interested in the role and want to know more, please contact Thames 360 a full job specification. Sales Support Executive IT Tech Solutions Provider Berkshire More ❯