IT Operations & 3rd party Support Analyst
- Hiring Organisation
- KYOCERA Document Solutions UK
- Location
- Reading, England, United Kingdom
IT Operations & 3rd Party Support Analyst – ICT Services About the Role We are looking for a highly organised and proactive IT Operations & 3rd Party Support Analyst to join our ICT Services team. This role is central to the smooth running of our Service Desk … acting as the key operational link between our Level 1 Analysts, Break Fix Engineers, internal support teams and third‐party suppliers. You will oversee day‐to‐day workflow, ensure SLA targets are met, manage ticket progression, and support both internal teams and subcontractors in delivering a high‐quality ...