Genesys Cloud CX Consultant
- Hiring Organisation
- Context
- Location
- Reading, Berkshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £70,000
stakeholder groups to understand customer journeys and CX objectives. Translate business requirements into robust, scalable Genesys Cloud CX solution designs across voice, digital, routing, IVR, and automation capabilities. Configure, optimise, and deploy Genesys Cloud CX features, ensuring solutions are aligned to best practice and customer outcomes. Provide expert guidance ...