Change & Transition Lead – Developer Services Transformation (Salesforce)
- Hiring Organisation
- Gazelle Global
- Location
- Reading, England, United Kingdom
Role The Change & Transition Lead is responsible for driving the people, process, and operational adoption of Thames Water’s Developer Services transformation. The role ensures that Salesforce platform delivery and process changes are effectively translated into business readiness, stakeholder alignment, and sustainable operational adoption, enabling improved customer outcomes … regulatory performance, and long-term service transformation. Your responsibilities: Lead the end‐to‐end change and transition strategy for the Developer Services transformation. Translate system and process changes into clear impacts for users, teams, and customers. Drive stakeholder engagement across Developer Services, Digital, Product, and Change teams. ...