2 of 2 Permanent Microsoft 365 Jobs in Reading

languages are an advantage. You have strong organisational and multitasking ability with attention to detail. You have experience using CRM systems (Salesforce preferred) and Microsoft 365 tools, particularly Excel or Power BI. You have analytical mindset with curiosity and a drive for improvement. You can meet deadlines ...

Monday to Friday only. Your role: Provide professional support via phone, email, and live chat, troubleshooting end-user IT issues across Windows, Office 365, printers, networks, and business-critical applications Resolve technical incidents efficiently, using internal knowledge bases and documented procedures, escalating complex issues to the correct … Natural problem solver, able to stay calm under pressure Technical curiosity and proactive learning attitude, particularly in Windows 11, Active Directory, Azure, and Office 365 Ability to research undocumented issues and update knowledge base articles Desirable: 12-18 months of 1st Line IT Support or Service Desk experience ...