Service Coordinator
- Hiring Organisation
- Reed
- Location
- Reading, Berkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £30,000 per annum, Inc benefits
with internal departments and operational stakeholders to ensure a seamless service experience. Escalate critical or high-priority issues where necessary to minimise service disruption. Performance & Service Delivery Monitor open work orders and ensure service level agreements (SLAs) are met. Track outstanding actions and proactively follow up to drive timely … resolution. Maintain accurate service records, job updates, and customer information. Produce operational reports and assist with performance monitoring activities. Process Improvement Support the upkeep of operational procedures, knowledge articles, and service documentation. Identify recurring service issues or process inefficiencies and recommend improvements. Contribute to the continuous enhancement ...