3 of 3 Permanent Performance Monitoring Jobs in Reading

Primary location: Aldermaston SECURITY CLEARANCE: DV or willing to undergo vetting ROLE OVERVIEW: The Infrastructure Support Specialist plays a critical role within a high-performance, fast-paced Enterprise IT environment that supports a major public-sector client. The position is responsible for delivering advanced 3rd and 4th line support … focus on stability, resilience, and security. You will be a key member of the On-Prem Infrastructure Team, providing expert troubleshooting, solution implementation, and performance optimisation across server, storage, and virtualisation layers. Daily duties include performance monitoring, patch management, capacity planning, image deployment, system builds, BAU operational ...

have the following experience: Good understanding of networking fundamentals, including routing, switching, and basic troubleshooting Familiarity with server or cloud-based environments and system performance monitoring Experience using monitoring platforms and ticketing systems in an operational environment Ability to interpret logs, alerts, and metrics to support effective … issue diagnosis Able to obtain SC Clearance Within this role, you will be responsible for: Monitor the health, performance, and availability of network devices, exit nodes, applications, and supporting infrastructure Analyse traffic patterns, bandwidth usage, and system behaviour to identify anomalies or early signs of degradation Use monitoring ...

agreed SLAs. Working closely with the Service Manager and Site Lead, youll help keep daily service operations running smoothly, providing clear communication, accurate documentation, performance monitoring, and proactive support to engineers and technicians. If you are highly organised, customer-focused, and comfortable working in a fast-paced service … with users and internal stakeholders Promote a customer-focused culture aligned with Our Customer, One Roc P erformance, Reporting & Documentation Monitor SLA and KPI performance, identifying trends and recurring issues Maintain knowledge articles, known issues, and service documentation Support weekly, monthly, and quarterly service performance reporting Assist with ...