2 of 2 Permanent Requirements Gathering Jobs in Reading

through to configuration, deployment and continual improvement. In this customer-facing role, you will work closely with clients to understand their service management requirements, configure tailored HaloITSM solutions and provide expert guidance on ITSM best practices. You will collaborate with project teams, technical specialists and stakeholders to ensure … projects, career development and the opportunity to work with a broad range of clients. The Role: Lead client discovery workshops and requirements gathering Configure and implement HaloITSM solutions Deliver testing, deployment, training and knowledge transfer Support integrations, data migration and reporting requirements Identify opportunities ...

fantastic opportunity to take ownership of client projects, implementing, configuring and optimising HaloITSM solutions. Duties: Lead client discovery workshops to understand service management requirements and challenges Design and configure HaloITSM solutions including workflows, service catalogues, SLAs, automation and reporting Support integrations, data migration, testing and deployment Deliver client … Education and training opportunities Experience required: Previous experience implementing, configuring or supporting HaloITSM Strong understanding of IT Service Management processes and ITIL principles Experience gathering requirements and translating these into technical and process solutions Knowledge of workflows, service catalogues, SLAs, automation, reporting, integrations and data migration Strong ...