3 of 3 Permanent Technical Leader Jobs in Reading

operations, service delivery, and project execution, while also acting as the go-to escalation point for more complex issues. Youll be balancing technical know-how with people leadership and process improvement, making sure customers receive a reliable, secure, and scalable service. Key Responsibilities Operational & Service Management Take ownership … delivery of IT services, ensuring SLAs and KPIs are consistently met Act as the senior escalation point for both operational and technical issues Keep processes, documentation, and standards up to date and continuously improving Oversee incident, problem, and change management Ensure customer environments are stable, secure, and aligned ...

Our client is a well-established Managed Service Provider, CRM, and Software Development business, and theyre looking for an experienced IT Operations Manager to take the lead on service delivery, performance, and continuous improvement across ...

Description: An IQGeo Tech Lead manages the geospatial (GIS) platform, acting as the Subject Matter Expert (SME) for fiber network design, data, and technical support, leading engineering teams, ensuring data quality (QC/QA), configuring IQGeo layers/rules, interfacing with clients/developers, and resolving complex issues … efficient network operations and deployment. They bridge technical teams (fielding, backend) with project management and clients, focusing on standards, best practices (like in Katapult), and system readiness for network modernization. Core Focus Areas:- Network Modernization: Supporting high-speed communications and grid modernization using IQGeo's technology. Data Accuracy ...