2nd Line IT Support Engineer
- Hiring Organisation
- AWD online
- Location
- Redditch, Worcestershire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £38,000 per annum
Support Engineer who enjoys hands-on troubleshooting, technical variety and taking ownership of escalated support issues. This role would suit someone confident across Microsoft 365, Windows Server as well as desktop, networking troubleshooting and user support, exposure to 3rd Line support work is highly beneficial, as there will … provide technical support to a diverse client base, resolving escalated incidents and service requests across hardware, software, operating systems, user access, networking and Microsoft 365 environments. As the 2nd Line IT Support Engineer, you will work within agreed SLAs, communicate clearly with technical and non-technical customers ...