Nutfield, Redhill, Surrey, England, United Kingdom
Searchability
MSP environment. What will you need? * Previous experience in a First line support or service desk role, ideally within an MSP* Strong knowledge of Windows 10/11 and Microsoft365 (Teams, Outlook, OneDrive, SharePoint)* Familiarity with Active Directory - password resets, user creation, and account management* Basic troubleshooting skills for hardware, printers, and networking issues* Excellent communication … environment* Keen to learn and progress technically, with a proactive mindset* A full UK driving licence is desirable for occasional on-site support What would be desirable? * Exposure to Microsoft Intune, Autopilot or Azure AD* Experience with remote monitoring and management tools (e.g., ConnectWise, Datto RMM)* Relevant IT certifications such as CompTIA A+, Microsoft365 Fundamentals … to . By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - First Line Support, Service Desk, IT Support, Microsoft365, Windows 10, Active Directory, Customer Service, Troubleshooting, MSP, Intune, Azure AD, CompTIA, ITIL, Technical Support, Helpdesk, Surrey More ❯
and leadership responsibilities ensures no two days are the same. What will you need? * Minimum of 3 years' experience in an MSP or similar technical environment * Strong knowledge of Microsoft technologies (Windows Server, Active Directory, Microsoft365, Entra, Exchange Online, Teams) * Experience with Hyper-V, VMware * Good understanding of networking (VPNs, firewalls, switches, broadband, DNS) * Familiarity … directly to . By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - 2nd Line Support, 3rd Line Support, Microsoft365, Hyper-V, VMware, Citrix, VPN, Firewalls, DNS, IT Support, MSP, Infrastructure, Troubleshooting, Customer Service, Project Delivery, Cloud Services More ❯
Responsibilities: Be the front-line hero for customer IT support queries via phone and email Log, track, and resolve cases using the ITSM tool Work with technologies such as Microsoft365, Windows, networking, virtualisation, backups & more Assist in developing knowledge base articles and internal support documentation Escalate issues effectively when needed, while owning the resolution process About … IT support experience Strong communication skills and a genuine passion for delivering great customer service Curiosity, adaptability, and a drive to learn and grow Knowledge of Windows OS, Office365, and networking basics A full UK driving license and your own transport (location not accessible by public transport) Why Join? This is not just another IT job—it More ❯
a recent graduate in a related field or you've got 1+ years in an IT support role. You'll handle day to day queries, learn tools like Office365 and networking and build your skills in a supportive environment. 2nd/3rd Line Support: For those with 2 - 4 years' MSP experience, confident in handling escalated issues More ❯
Redhill, Surrey, England, United Kingdom Hybrid / WFH Options
Reed
focus on analytical and detail-oriented problem-solving. Strong troubleshooting skills paired with the ability to diagnose and resolve issues efficiently. Good knowledge of Windows operating systems and Office365 suite. Basic understanding of networking in a business environment. An understanding of mobile technology and its application in a business context. Ability to deliver both pro-active and More ❯
for customers Log, manage, and resolve service requests using an IT Service Management tool Develop customer guides, knowledge bases, and internal processes Gain hands-on experience with Windows, Office365, networking, virtualization, software updates, and backup solutions What We’re Looking For MSP Experience: Ideally you will hold a minimum of 1 year experience at 1st Line support More ❯
servers, networks, and IT equipment.Ensure server builds and networks comply with security policies and standards.Manage email infrastructure, including Exchange, SPAM filtering, and MDM.Required Skills:In-depth experience with Office365 and virtual environments (VMware)Strong knowledge of email services, including Microsoft Exchange, Spam Filtering, cloud messaging, and continuity services.Advanced Windows OS administration skills, including Active Directory, Group More ❯
on experience and strong understanding of IT & troubleshooting Strong communication skills and a natural ability to explain tech to non-technical users Good knowledge of MicrosoftOffice, Office365 and ideally Dynamics CRM or Business Central (training can be provided) A proactive, friendly attitude and a willingness to learn A full UK driving licence is preferred - as More ❯