Technical Service Manager Location: Redhill Salary: Up to £52,000 About the Role We're looking for a proactive and technically strong Technical Service Manager to take ownership of UK Government support cases within Commercial Satellite Communication Services (CSCS4). Reporting into the Senior Technical Service Manager, you'll play a vital role in … field engineers, and internal stakeholders to ensure SLA/KPIs are met and customer satisfaction remains at the highest level. This role is hands-on, varied, and requires strong technical knowledge alongside excellent organisational and communication skills. Technical Service Manager Responsibilities: Manage and drive support cases from initial report through to resolution. Work closely with MoD engineering … and project teams, ensuring effective communication and technical support. Coordinate with internal resolver groups and provide senior management briefings. Oversee logistical and technical arrangements for service visits, ensuring efficiency and compliance. Support documentation creation, trend tracking, and process improvement initiatives. Provide training to 1st and 2nd line support staff, and assist with onboarding of engineers. Assist in launching More ❯
Technical Service Manager Location: Redhill Salary: Up to £52,000 About the Role We're looking for a proactive and technically strong Technical Service Manager to take ownership of UK Government support cases within Commercial Satellite Communication Services (CSCS4). Reporting into the Senior Technical Service Manager, you'll play a vital role in More ❯
Technical Service Delivery Manager/Technical Project Manager - Redhill (5 days on site during probation and thereafter Wednesday and Friday from home) - £55-60k base plus benefits Fantastic opportunity to gain a DV clearance and work on key projects protecting the nation. MUST have experience of MOD projects and MUST be eligible for DV clearance … services, documentation is captured and maintained etc. Acting as support contact for projects under remit of the role. Assist in managing the resolution process to ensure project engineering/technical issues are rectified. Assisting in the roll-out of Service Management and Group Planner function. Assisting in improving through-life support function. Support other Project Managers in the project … responsibility in due course. Assisting in bid writing across MOD and Government tenders. Experience/Skills/Qualifications Project management experience with UK MOD and other UK government departments. Technical experience of electrical/electronic, IT networking equipment and satellite communication. Engineering or science degree preferred but not essential. Commercial experience and thorough understanding of UK MOD contracting processes More ❯
Technical ServiceManager Defence Satellite Communications A Technical ServiceManager role is available supporting Commercial Satellite Communication Services within a defence environment. This position involves ownership of all support cases and close collaboration with Ministry of Defence system engineering and project teams to ensure timely resolution and process improvement. Reporting to a senior technical services manager, the role … requires coordinating multi-disciplinary teams to manage support visits efficiently, including logistics and commercial arrangements. The successful candidate will provide technical expertise, maintain high customer satisfaction, and contribute to ongoing support documentation and training. Key responsibilities include: Managing all UK Government support cases across satellite communications Coordinating support teams and external stakeholders to resolve complex technical issues Providing … training to 1st and 2nd line support staff and assisting onboarding Essential skills and experience: Defence communications experience, particularly satellite systems Proven ability to engage effectively with MOD stakeholders Technical knowledge of IT, networking, and electronic systems Eligibility for or holding DV security clearance Strong communication and customer-focused approach Desirable: Royal Navy technical communications background Understanding of More ❯
Technical ServiceManager Defence Satellite Communications A Technical ServiceManager role is available supporting Commercial Satellite Communication Services within a defence environment. This position involves ownership of all support cases and close collaboration with Ministry of Defence system engineering and project teams to ensure timely resolution and process improvement. Reporting to a sen... More ❯
new projects and the ongoing management of project portfolios to meet the customer's and company's requirements. Must hold or have the ability to achieve DV Security Clearance. Technical experience of electrical/electronic, IT networking equipment and satellite communication. Engineering or science degree preferred but not essential. Key Tasks Managing an entire picture of all ongoing projects … ongoing management of high-quality documentation including Project Management Plans, Risk Registers, Project Schedules, and other project documentation Assist in managing the resolution process to ensure project engineering/technical issues are rectified. Assisting in the roll-out of Service Management and Group Planner function. Support other Project Managers in the project implementation and ensure that projects progress smoothly More ❯
