1 of 1 Permanent Azure Certification Jobs in Reigate

point of escalation for technical incidents. Manage and resolve support tickets efficiently within SLAs. Diagnose issues across desktops, servers, cloud environments, and networks. Support and administer Microsoft 365, Azure, and virtualisation platforms. Document processes, update knowledge bases, and maintain accurate records. Deliver excellent customer service and clear communication at all times. Technical Responsibilities Troubleshooting servers, cloud services, and … virtualised environments. Active Directory & Group Policy administration. Exchange administration. Networking knowledge including TCP/IP, VLANs, and firewalls. Firewall experience (Fortigate, Cisco, SonicWall, WatchGuard). Backup technologies including Azure and Veeam. Supporting Hyper-V, VMware, AVD, and RDS. General support of PCs, printers, scanners, switches, and other networked devices. As a 2nd Line Engineer , you will take full … learning and develop new skills. Qualifications & Experience Minimum 3 years’ experience in a similar IT role. MSP or customer-centric environment experience preferred. Strong experience with: Microsoft 365, Azure, Windows, AD, Server OS Cyber security tools, firewalls, and recovery solutions Cloud technologies VMware/Hyper-V Veeam backups Apple Mac support experience is advantageous. Desirable Certifications Microsoft Certified More ❯