Unit4 Service Delivery Team Leader
- Hiring Organisation
- Surrey County Council
- Location
- Reigate, Surrey, United Kingdom
- Employment Type
- Permanent
- Salary
- £53713 - £58953/annum
service management processes and are structured into: Service Delivery (service requests, incidents, problem management, SLA/KPI reporting and supplier relationship management) Service Improvement (change requests, release management & business relationship management) As a vital member of the team, you will play a crucial role in ensuring the smooth … SLAs) Contributing to the development of service delivery policies, procedures and guidelines Supporting project delivery, service improvement initiatives, system upgrades and other continuous improvement activities Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with ...