2 of 2 Permanent Customer Experience Jobs in Reigate

will be responsible for leading the Mobile Support team in delivering Incident and Service Request support across Opus’s EE(BT), O2, and Vodafone customer estates. Operating as a player-manager, the role combines hands-on ticket resolution with day-to-day leadership of the team, managing a caseload … approximately 500 tickets per month within SLA. The role works closely with the Project Provisioning and Customer Experience teams to ensure a seamless customer journey and drives continual process improvement to help build a high-performing, scalable Mobile Support function. Additionally, you will be responsible ...

maintain responsive client websites. Collaborate with developers, SEO specialists and marketing teams on live projects. Create engaging, user-friendly websites that deliver an excellent customer experience. Develop your skills in UX, UI and modern web design best practices. Manage multiple projects while ensuring deadlines and quality standards are met. … regular design feedback. Build leadership skills by supporting project coordination and team development as you progress towards a Design Manager role. The Candidate Experience in Web Designer or similar role Creative, ambitious and passionate about web design. Experience with Webflow and Figma, Adobe Creative Suite or similar tools. ...