5 of 5 DemandTrendPermanent Service Delivery Jobs in Renfrewshire

SOC Technical Security Service Delivery Manager Location: Glasgow (hybrid) Salary: Up to £85,000 (depending on experience) NOTE: Due to the nature of this client's work, you must be eligible for UK Security Clearance (SC). We’re currently seeking a highly experienced SOC Technical Security Service Delivery Manager to join a growing and innovative … Security Operations Centre (SOC) function within a global, client-focused environment. This is a pivotal opportunity to lead and shape the delivery of security services for major clients while supporting a broader mission to build a more secure and resilient digital world. You will act as a critical liaison between client stakeholders and internal operational teams, ensuring the delivery of world-class cyber security services. You’ll drive incident response coordination, lead vulnerability management efforts, and ensure service excellence through strategic oversight and hands-on technical engagement. What You’ll Be Doing Serve as the key point of contact and escalation for clients across SOC services. Coordinate incident response activities, leading investigation, containment, and remediation alongside technical More ❯

To apply direct for this role please visit Civil Service Jobs and quote ref no. Are you an IT architect with an interest in Enterprise Architecture? If so, continue reading to find out more about this fantastic opportunity to join HMRC - one of the largest and most dynamic IT infrastructures in Europe, and we are now one of the … a secure, flexible, and modern IT estate that enables innovation to meet changing policy needs and evolving customer and colleague expectations. As part of HMRCs Chief Digital & Information Group, Service Central & Technical Services (SC&TS) are accountable for the digital strategy and end-to-end IT services to enable us to create brilliant IT systems and services. Job description … overall architecture strategy and how your work supports this. You will work closely with development scrum teams, business partners and IT colleagues to design appropriate solutions that ensure operational delivery and fit with strategic end-to-end functional design. We work closely with the other platform groups and their partners to bring those IT Systems and Services together and More ❯

or updates. Collaborate with development, testing, operations, and other teams to ensure releases meet quality standards. Manage the deployment process to ensure releases are rolled out without disruption or service downtime. Chair CAB & E-CAB and ensures that all preparations are duly performed. Identify change requests that have not been acted upon in a timely manner and takes appropriate … action. Reviews all implemented changes to ensure that they have been carried out and closed in time. Regular interactions with SDM through service quality reviews. Active participation & engagement from the initial stage of improvement projects through its successful implementation. What we expect from you: Proven experience managing end-to-end change and release processes in complex IT environments, ensuring … on experience planning and coordinating software releases, including version control, deployment scheduling, and post-release validation. Strong background in integrating change management activities into project lifecycles, ensuring alignment with delivery timelines and business objectives. Skilled in identifying and resolving delays or risks in the change pipeline, with a proactive approach to continuous improvement and service quality. Excellent stakeholder More ❯

. The technical architect will be responsible for the design, development and integration of Modern Workplace services and the solutions for external clients for their business needs including technology, service delivery and commercial aspects. You will serve as trusted advisor to internal and/or external clients for understanding the business/technical problem/need, translating them … responsible for sizing and costing of the architected solution, responsible for documenting the solution and obtaining internal governance approval for its deliverability and issue to customer, ensuring the technical delivery solution aligns to the commercial aspects of client engagement (SOWs, project plans etc.) and presenting the solution to client and serve as trusted advisor to establish client confidence. Essential More ❯

organisations, as they seek to recruit an experienced Application Support Manager to join their Glasgow-based technology team. This is a key leadership role within the business, overseeing the delivery of high-quality application support across a range of business-critical systems. The successful candidate will lead a small team, working closely with internal stakeholders, developers, and third-party … and lead the Application Support team, ensuring the effective handling of support requests across the organisation. Own and continuously improve support processes, prioritising the resolution of issues and the delivery of excellent service. Provide technical guidance and mentoring to team members, supporting their development and ensuring high performance. Act as the escalation point for complex incidents, liaising with internal … opportunities for automation, efficiency, and improved customer experience. Skills & Experience Required: Proven experience in an application support leadership or management role. Strong knowledge of application support methodologies and IT service delivery processes. Hands-on experience with SQL (Microsoft or Oracle) and supporting enterprise applications. Familiarity with SQL Server tools including Management Studio, SSIS, and SQL Agent. Excellent problem More ❯