5 of 5 Permanent Service Delivery Jobs in Richmond upon Thames

currently partnered with a market-leading Public Safety organisation based in South-West London who are currently recruiting for a Change & Service Manager to support a key customer ensuring the highest levels of customer support and guidance. In the role you will be responsible for managing … service operations and ensure services, customer expectations and delivery are achieved and exceeded Your day-to-day duties include: Own and fully understand the Service definitions and SLA definitions. Ensure that Service processes deliver to contractual requirements Be escalation point of contact for the customer base ...

currently partnered with a market leading Public Safety organisation based in South-West London who are currently recruiting for a Change & Service Manager to support a key customer ensuring the highest levels of customer support and guidance. In the role you will be responsible for managing … service operations and ensure services, customer expectations and delivery are achieved and exceeded Your day-to-day duties include: Own and fully understand the Service definitions and SLA definitions. Ensure that Service processes deliver to contractual requirements Be escalation point of contact for the customer base ...

Microsoft 365, SharePoint, and endpoint management solutions Assist with cloud administration, updates, and system improvements Coordinate workloads across engineers and support day-to-day service delivery Build strong client relationships and deliver excellent customer service Skills & Experience Experience in a 2nd line role within an MSP Strong ...

Microsoft 365, SharePoint, and endpoint management solutions Assist with cloud administration, updates, and system improvements Coordinate workloads across engineers and support day-to-day service delivery Build strong client relationships and deliver excellent customer service Skills & Experience Experience in a 2nd line role within an MSP Strong ...

internal expertise and client delivery. You will drive professional development across the Due Diligence team and create client-facing training content for manager-led delivery across different markets and audiences. Oversee the management of overt, covert, and subscription accounts required to support research, analysis, and training activity. This role … term contract Salary: £51,500 per annum Main Responsibilities Lead and manage the following areas of responsibility to strengthen internal capability and enhance client service delivery: Due Diligence Training Programme: Design, implement, and oversee a structured training programme for newly appointed Researchers and Analysts Deliver training on processes ...