1 of 1 Permanent Service Delivery Jobs in Richmond upon Thames

currently partnered with a market leading Public Safety organisation based in South-West London who are currently recruiting for a Customer Service Manager to support a key customer, ensuring the highest levels of customer support and guidance. In the role you will be responsible for managing … service operations and ensure services, customer expectations and delivery are achieved and exceeded Your day-to-day duties include: Own and fully understand the Service definitions and SLA definitions. Ensure that Service processes deliver to contractual requirements Be the escalation point of contact for the customer ...