2 of 2 Permanent Customer Requirements Jobs in Ringwood

global, regional, and market stakeholders, prioritizing features and functionality required by local markets, and creating go-to-market strategies that support product growth and customer adoption.Key ResponsibilitiesMarket Research & Industry Insights- Proactively gather knowledge, data, and market intelligence through engagement with clients and Mastercard stakeholders.- Conduct both primary and secondary … research to determine market size, customer requirements, and competitive dynamics.- Generate insights that directly inform product development, commercialization, and marketing strategies.Product Definition- Define and finalize products in collaboration with Legal, Privacy, Franchise, and Pricing teams.- Ensure products meet customer needs, market requirements, and relevant regulatory obligations. ...

joint head of the Support Department, you will provide strong leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain … efficient, reliable, and aligned to both customer expectations and business objectives. As Service Delivery Manager, you will be responsible for the day-to-day leadership and performance of our Service Desk function, overseeing 1st Line, 2nd Line, and Service Management teams. You will ensure service excellence by driving ...